automatisation

On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S. conversational platform NLX and AWS. Since April, customers can ask the AI agent about...

Dissolved on July 30 by the Paris Commercial Court, the start-up Delipop, which pooled pedestrian drive-through pickups for several food retailers such as Carrefour and Intermarché via automated...

Since launch in March 2024, Newtone has been aiming to industrialise content production for the e-commerce sector with generative AI LLM. According to our information, the retail tech company...

Debt renegotiation, declining sales, margins under pressure: to regain control of a pricing policy, Debenhams is turning to the Romanian automation unicorn and embarking on a shift towards smarter...

In Belgium, the warehouse automation specialist Exotec signed an agreement with Colruyt grocery retailer (turnover of €5.4 billion in the 6 months to the end of September 2024 down by 0.5%...

We announced it in December 2023. It is now a reality. On 8 July 2024, E.Leclerc (23.5% market share in 2023 and 24.3% at the end of June 2024) inaugurated its first automated pedestrian...

In the U.S.A., retailers are reviewing their self-checkout practices. Here's a look at the measures recently introduced by Target, Walmart, Dollar General and Five Below to counter the problem of...