From click & collect services to moves to become a member of the reference retail federations, quick-commerce companies are looking for a way out, as they face rising pressure from council authorities.
The German company Gorillas is multiplying pilots to change the service and move away from only hosting dark stores. In the USA and the Netherlands, the business has launched click & collect services from 18 warehouses in New York and also in Amsterdam. “It’s a way to meet the demand of customers living close to our operations,” said Paul Choppin, Communication Director of Gorillas in France.
This strategy also responds to another major challenge. From New York to Paris, vi
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