USA: With AI, Google Chrome summarises customer reviews directly on e-commerce sites

Featured image of the article USA: With AI, Google Chrome summarises customer reviews directly on e-commerce sites

An article by Morgane Monteiro

Publication

1 August 2025 à 09h19

Updated on 4 August 2025 à 12h00

Reading time

2 minutes

Publication: 1 August 2025 à 09h19, Updated on 4 August 2025 à 12h00

Reading time: 2 minutes

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An article by Morgane Monteiro

Publication

1 August 2025 à 09h19

Updated on 4 August 2025 à 12h00

Reading time

2 minutes

Publication: 1 August 2025 à 09h19, Updated on 4 August 2025 à 12h00

Reading time: 2 minutes

Share
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On July 28, Google announced a new feature in the desktop version of the Chrome browser in the US : summaries of online customer reviews generated automatically by artificial intelligence. From an e-commerce site, by clicking on an icon to the left of the URL, users can view a summary of customer reviews (product quality, price, delivery, customer service). This feature, available only in English, is based on customer reviews collected from sources like Trustpilot, Yotpo, Bazaarvoice and...

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Article authors
Featured image of the article Morgane Monteiro
Morgane Monteiro Journalist
Featured image of the article Morgane Monteiro

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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