Sophie Baqué
Chief Editor of mind Retail
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Latest articles by Sophie Baqué
[mind Retail Exclusive] Buoyed by the success of Daumesnil, a 2nd Ikea design studio is announced in Paris
At the inauguration of a first Ikea store in Paris within its own shopping centre, C.E.O. Jesper Brodin confirmed his retail and CSR priorities for 2025. With more than 10,000 appointments per...
16 September 2024
Joué Club tests CSR schemes, but keeps sights on e-commerce for Christmas
After receiving agreement from French competition authority to take over the La Grande Récré stores, the JouéClub retailer presented a roadmap for the Christmas period on September 11. E-commerce...
- Retail
- Retailer and e-commerce
- News
13 September 2024
Fnac Darty launches takeoverbid for Unieuro to create a European leader
Following the approval given by the Italian financial markets authority on August 23, Italian home-electrical retailer Unieuro (2023 sales of €2.63 billion) has until October 25 to accept...
13 September 2024
Truffaut, Boulanger and Cultura victims of a massive cyber attack
Customer data, at the heart of retailing assets, is also of use to cybercriminals. After Zadig & Voltaire and LDLC, Truffaut, Boulanger and Cultura have now fallen victim. Pepe Jeans and...
- Retail
- News
12 September 2024
10 years after leaving India, Carrefour returns via a franchising agreement
While Carrefour is gradually withdrawing from Africa, the group (2023 sales of €92 billion, up 10.4% on a like-for-like basis via 14,000 stores in 40 countries) announced on September 9 a...
- Retail
- News brief
11 September 2024
Anne-Laure Gayet (Jerome Gayet Foundation): “Few retailers have really made getting people back to work a CSR priority”
The Jérôme Gayet Foundation is unusual in that it is made up of volunteer mentors, mainly from the retail, e-commerce and tech sectors. It will be celebrating a fifth anniversary in 2025. As new...
- Retail
- Retailer and e-commerce
- News
11 September 2024
Beauty: Nykka relies on express delivery to deliver 50% of orders on D+1
On September 3, according to Office Chai, Indian omnichannel fashion and beauty retailer Nykka (US$770 million turnover in 2023, up 24%, 200 stores in 72 Indian cities) launched a 3-hour delivery...
6 September 2024
Xavier Niel joins the board of directors of ByteDance, parent company of TikTok
TikTok has until the end of January 2025 to meet an ultimatum set by the USA. Meanwhile, Frenchman Xavier Niel joined the Board of Directors of ByteDance, TikTok's parent company.
- Retail
- Retailer and e-commerce
- News
5 September 2024
Despite stable inflation, European retail has not recovered in the 1st half of the year
In the Eurozone, the HICP (Harmonised Index of Consumer Prices) rose by 2.5% in June 2024 (annual change), a level that has been broadly stable since January. In the food sector in particular...
- Retail
- Economy and regulators
- Analysis
3 September 2024
Couche Tard offers US$38 billion for control of 7/Eleven
Three years ago, North American convenience stores specialist Couche Tard failed to takeover Carrefour. On August 19, the owner of Circle K stores (sales of US$69.3 billion in the year to April...
- Retail
- News brief
30 August 2024
Ikea and Walmart rely on marketplaces to boost second hand sales
While Walmart is introducing new categories of second-hand products to its marketplace, Ikea is testing a version of C2C digital marketplace. While this approach has not been successful for...
- Retail
- Retailer and e-commerce
- News
30 August 2024
In one year, 50% of UK TikTok users have bought on TikTok Shop
In both the UK and the USA, TikTok Shop is gaining market share in the fashion and beauty categories. In the first half of 2024, the TikTok e-commerce service became the 10th-largest e-tailer in...
- Retail
- Retailer and e-commerce
- Analysis
29 August 2024
What you absolutely must read this week
The essential content of the week selected by the editorial team.
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
- Retail
- Special Reports
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
2
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
3
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
- Retail
- Retail tech
- Analysis
16 October 2026
4
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026