Sophie Baqué

Latest articles by Sophie Baqué

UK: Burberry and Mulberry penalised by the end of the tax refund for tourists

At a time when American tourists are returning to continental Europe, the abolition of the V.A.T. refund (effective from 2021) is holding back sales for British retailers.

6 December 2022

Amazon: 10,000 redundancies expected and disposals in India

After doubling employees between 2020 and 2022, Amazon is now taking a step back. On November 17th 2022, the e-commerce giant announced a staff reduction plan to balance slowing online...

5 December 2022

Guillaume Motte takes over as head of Sephora Worldwide

While the beauty retailer returned to the 2019 levels of activity, Guillaume Motte will have to complete omnichannel and digital acceleration to defend against increased competition in the U.S.A.

1 December 2022

Sélim Chidiac (L’azurde): “Online, 20% of customers use the Tabby split payment solution”

Sélim Chidiac, C.E.O. of the L'azurde jewellery group, which has historically focused on wholesale, presents his strategic directions for increasing direct distribution. This includes deployment...

28 November 2022

ManoMano launches a Black Friday for professional clients

The D.I.Y. marketplace ManoMano launched Prodays, a promotional event for professional customers to run from 22nd to 28th November, 2022.

25 November 2022

Robotic manufacturing: denim specialist Unspun opens in Hong Kong

Unspun, the American brand of "zero waste" jeans based on a silhouette scanning technology and a 3D weaving technique, opens its first physical store in Asia.

25 November 2022

U.S.A.: Retailers’ stocks levels continued to rise in Q3 2022

Eager to attract Black Friday shoppers and streamline older inventories, U.S. retailers are competing via promotional pressure. In the U.S., inventories of the S&P 500 companies reached...

25 November 2022

To compete with Cdiscount, Mirakl launches a retail media offer

Mirakl, the software publisher which specializes in marketplaces with clients such as Boots and Leroy Merlin, will launch in April 2023 an e-retail media solution. The Mirakl Ads...

21 November 2022

Kiabi to open soon 70 corners in Auchan hypermarkets

Kiabi unveiled their strategic roadmap for 2023. This includes expanding products for children and babies, launching the new marketplace in Spain and Italy and massively rolling out “corners” at...

21 November 2022

Etam adopts an innovative technology to dye fabrics on demand

The lingerie retailer Etam (whose brands include Undiz and Etam, with 85% of the range from Asia and 15% from Europe) aims for a more reactive supply chain. The underwear retailer takes...

18 November 2022

Confidential. Carrefour hypermarket offer soon available on Uber Eats

After having successfully regained market share and customers for physical stores, Carrefour is investing with Uber Eats to rebuild e-commerce.

17 November 2022

Pre-orders, on-demand manufacturing, planning are all innovations in a supply chain

Eco-responsibility, control of unsold goods and cautious investment are all part of a supply chain as the linchpin of retail. However, as the core of issues includes rising costs, geopolitical...

9 November 2022

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Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026