Sophie Baqué

Latest articles by Sophie Baqué

Dear Subscriber,…We are upgrading the mind Retail services. From Monday, October 24th, you will find analysis, news and a new section called:…– Data for all our sources...

24 October 2022

Makro Belgium to be sold by the slice, a symbol of the end of the big supermarkets

The 17 Belgian stores of Metro and Makro are for sale. Whilst takeover candidates are emerging for the D.I.Y. and wholesale food sectors, the fashion side of Makro is more difficult.

14 October 2022

Patagonia: Yvon Chouinard donates his company for the planet

Article by Regine Eveno, published on September 30, 2022…A pioneer in the defence of the planet and Founder of a group with a turnover of US$750 million in 2021 (via 80 stores worldwide)...

29 September 2022

Influential Mary Dillon appointed CEO of Foot Locker

…At 61, Mary Dillon, the woman who made Ulta Beauty the leading beauty retailer in the US, has been appointed C.E.O. of Foot Locker (2800 stores in 28 countries, turnover of US$2.07...

1 September 2022

Francois Guilluy, Maty : “Our customers can pay with the PayWish app, it’s a small revolution”

Enabling customers to pay quickly and simply, without investing in new Eftpos terminals, while controlling the technical and financial risks. These are the objectives of the jeweller Maty, which...

12 July 2022

How to decarbonise retail?

While the regulatory context has changed significantly over the past year (Fashion Act in the USA, AGEC law in France), the issue of fossil fuels combined with recent inflation (energy, raw...

9 June 2022

Deliveroo and Hero: arm wrestle over delivery workers’ pay in the Emirates

//In the UAE, Talabat’s delivery drivers (a subsidiary of the German group Delivery Hero) have refused, for the second time in a month, to deliver meals in the city of Dubai. They are...

20 May 2022

Ikea allocates €3 billion for digital stores

With online sales accounting for 30% of business, the Ingka Group is investing heavily to move stores to omnichannel. The automated click & collect pilot in Paris may serve as an inspiration...

10 May 2022

Eric Dangreaux, Paysurf: “Facilitate and secure payment on digital marketplaces”

Behind the success of digital marketplaces lies a precise mechanism adroit at receiving, dividing and transferring funds authorised by customers. This payment element is deployed by integrated...

1 April 2022

Shopee to close Indian operations

Amid a backdrop of global uncertainties, the Singaporean Sea Group (turnover of US$10 billion in 2021, with 51% from e-commerce and 43% from gaming) closed Shopee India, its e-commerce...

29 March 2022

Walmart targets US$100 billion in online sales by 2022

Walmart, the world's leading retailer, published annual financial results and notes that 2020 and 2021 have been a complex year. Their results show a sustained turnover growth and large expansion...

23 February 2022

Change management and franchising. Fitness Park relies on Yoobic

Fitness Park (turnover of €200 million in 2019, 250 sports clubs in France, Spain and Portugal) plans to open 50 new stores this year, including 15 in Spain.

22 February 2022

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What you absolutely must read this week

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E-retail media solidifies brand–retailer relationships

According to Publicis Commerce‘s e-retail media barometer for 2025 (surveying around 200 marketing, commerce, and e-commerce decision-makers in France) published on January 7, 2026, nearly...

2 February 2026

Marketplaces: Stockly enters Switzerland with MediaMarkt, Decathlon, Galaxus and Manor

After a loss-making but high-growth year in 2025, the stock-pooling start-up for marketplaces signed agreements with 4 Swiss retailers, mind Retail learned. By taking on one of Europe’s most...

30 January 2026

Retail tech: major trends for 2026

In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational...

30 January 2026

Bonus textile repair: a virtuous scheme held back by a shortage of skills

Two years after a launch in the fashion sector, the French repair "bonus" is struggling to scale up. The main reason is a limited pool of repairers constrained by poor recruitment. We share an...

29 January 2026

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Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...

11 January 2026

Global retail tech investment rose by 7.4% in 2025

In 2025, venture capital continued to flow into commerce technologies. With 27.5 billion dollars invested in retail tech, the average deal size increased while the number of transactions declined.

23 January 2026

With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol

Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...

13 January 2026

2026 Trends – Retail media, between omnichannel reach, creativity and measurement

(Trends, 6/6) After an exceptional 2024 driven by the Olympic Games, retail media entered a phase of maturity and slowing business last year. It nonetheless remains extremely dynamic, fuelled by...

28 January 2026

2026 Trends – Chatbots, WhatsApp, social networks: don’t miss out on conversation

(Trends 2/6) After a cautious observation phase by retailers and some high-profile hallucination issues, 2025 was a turning point operationally for chatbots and conversational tools. Positioned...

13 January 2026

2026 Trends – How far should retailers open the door to AI Search engines ?

(Trends 1/6) With data visibility, recommendations, transactions on ChatGPT, Gemini and Perplexity, LLMs are establishing themselves as new entry points for e-commerce. As search, comparison and...

8 January 2026