Sophie Baqué

Latest articles by Sophie Baqué

Migros wants “click & collect” in autonomous mode

After investing in the delivery start-up Smood (delivery in less than an hour), the Swiss cooperative Migros (turnover of about €25 billion last year) is rolling out click & collect...

2 November 2021

UK : Selfridges department stores soon under Qatari flag?

Prolonged closure, falling tourist numbers...After suffering the pangs of lockdowns, Selfridges department stores are looking for a new investor to make a real digital shift and secure the future.

22 October 2021

Sephora and The Body Shop speed up deliveries

In the U.S. and Canada, The Body Shop (a subsidiary of Brazilian cosmetics giant Natura Group) partnered with on-demand delivery platform Instacart.

22 October 2021

Supply chain. Retailers wait for a return to normal business

What impact will the current supply chain disruption have on store out-of-stock and sales as the Christmas season approaches?

22 October 2021

Grégoire Borgoltz, Picnic : “We impose a delivery routine, and it works”

Active in the Netherlands, Germany and France, the online retailer Picnic has just raised €600 million from the fund created by Bill and Melinda Gates. Thanks to a high ticket, mutualized routes...

15 October 2021

Who is Fidji Simo, the new CEO of Instacart?

Less than two months after taking up her post, Fidji Simo, the new CEO of Instacart, is launching herself into the sale of online advertising.

11 October 2021

Benetton. “We consider partnering with Deliveroo or Uber for last mile delivery”

Ahead of Deliver conference in Amsterdam, Mind Retail discussed with Valentino Soldan, Head of Logistics at Benetton fashion retailer. He explains his main supply-chain priorities in order to...

1 October 2021

Julien Tessonneau, Central Food Retail : “E-commerce became profitable in 2021”

With a turnover of €2.1 billion in 2020, Central Food Retail under Central Retail is the largest supermarket chain in Thailand (more than 1,000 stores). From delivery in less than 25 minutes...

24 September 2021

Beauty retailer Natura is moving ahead in China

Roberto Marques, President of the Brazilian cosmetics group Natura (owner of Avon, The Body Shop, Natura and Aesop) is in the process of registering The Body Shop and Aesop brands in China.

20 May 2021

In China, Pinduoduo overtakes Alibaba

The Nasdaq-listed online platform Pinduoduo (Tencent) is growing a competitive audience in China’s e-commerce market. The company reported 788.4 million annual active users in 2020, ahead of...

15 April 2021

Luckin Coffee : The so-called “Chinese Starbucks” goes bankrupt in the U.S.A.

After being fined US$180 million by the U.S. Financial Markets Authority for falsifying accounts, Luckin Coffee filed for bankruptcy protection in the U.S.A. in early February 2021. This decision...

26 February 2021

VFCorp: “Goodbye Hong Kong, hello Shanghai”

From April 2021, fashion retailer VF Corp (brands include Supreme, Timberland, Vans and The North Face) will be moving the Hong Kong headquarters to Shanghai, China.A second operational base...

26 February 2021

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Small parcels tax: France, Italy, Romania and Benelux respond to low-cost marketplaces

Shein, Temu, AliExpress… Facing marketplaces flooding Europe with non-compliant goods, the French National Assembly voted for a €2 tax on parcels under €150 from January 2026. This level is half...

21 November 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025