On 22 October, Barclays announced the cutting of 5,000 full-time equivalent roles (out of 98,000) over the next two months to meet its commitment to save £1.1 billion (€1.3 billion). “60% of these cuts involve support roles, including developer positions, at a time when artificial intelligence (AI) is making our employees more productive,” said Anna Cross, Chief Financial Officer of the British banking group.
These support roles, or back-office functions, are predominantly administrative or technical positions, and cutting them is intended to “simplify operations”, in the company’s words.