Germany: Insurer VHV Gruppe to offset departures linked to ageing with increased use of AI

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A leader in life and motor insurance, German insurer VHV Gruppe recently announced that faced with the upcoming departure of the large baby-boom cohorts, the group's companies would step up the use of AI to limit replacements and new hires. Staff numbers are expected to fall by 20% by 2030-2031. Decision-making autonomy for AI is not, however, on the agenda.
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Within four to five years, nearly 1,000 of the VHV group’s current 4,600 employees are expected to leave the company due to age and natural turnover, according to Thomas Voigt, chairman of the executive board. “We cannot offset every retirement with a new hire,” he justified. He also assured that there would be no job cuts because of AI. To fill the gap, VHV is relying on targeted hiring within the framework of strategic planning that will define the key positions to be filled. In parallel, art

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