Shift towards e-commerce in shops. In the “Horizon 2022” document, published on 10 June, Inditex unveiled its strategy for the next three years. The group announced a shift that will place greater emphasis on e-commerce, a move that impacts the group’s 7,337 shops operating under eight brands (Zara, Bershka, Pull&Bear, Stradivarius, Massimo Dutti, Oysho, Uterqüe, Zara Home) across 96 countries. The intention is to integrate online sales into its traditional sales channels, through the transformation of the shops so that its traditional sales business and its distribution platform operations for online purchase can coexist. Inditex plans to close and merge between 1,000 and 1,200 shops around the world by 2022, of which 250 to 300 will be in Spain, out of the 1,540 the group has in its home country.
Spain: Inditex and unions reach agreement on conditions for the digital transition of group stores (update from 23 October incl. final agreement)
On 26 October, Spanish textile group Inditex (48,000 staff in Spain) together with the CCOO and UGT trade unions signed an agreement on the conditions for the shifting the group’s business towards the integration of more online activity, and which is expected to result in the closure (or absorption) by 2022 of between 250 and 300 outlets nationally down from the more than 1,500 (under eight separate brands) that the Group currently operates. The agreement defines the conditions for this change, and pays particular attention to working conditions, and the preparation for the change in business lines through training, staff retraining and geographic and functional mobility. These Spanish negotiations could serve as a reference for local negotiations in the other countries where the Group operates.
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