Between 2020 and 2023, France saw the emergence of more than 200 new marketplaces. Last year, these accounted for more than 29% of e-commerce sales in value (2024 turnover: €175 billion in France). This momentum is largely driven by mass-market retailers, who see marketplaces as a real “business driver”, said Emilie Arnaud, Director of Acquisition at Fnac Darty (2024 turnover: €8 billion, up 1%). For her, a marketplace is also a way to complement the omnichannel experience of customers and...
[mind Retail Day] Marketplace scaling: growth drivers according to Castorama, Fnac-Darty and La Redoute
For Séverine Geoffroy (Castorama), Emilie Arnaud (Fnac-Darty), Pauline Tolila (Younited) and Edouard Roussel (La Redoute), the marketplace offers a structuring growth lever with an array of positive opportunities. Between additional revenue, more precise demand management and additional services, these retailers are rethinking a scaling strategy in an omnichannel era. A summary of the round table discussion at mind Retail Day.
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