For e-tailers, the problem of returns and unsold goods is at the heart of profitability and sustainability challenges. In 2021, Amazon launched two dedicated programmes for merchants using a fulfillment services called FBA: “Grade & Resell” and “liquidation”. What are their results ?
More than 50 % of sales on Amazon are from our third-party sellers, so it’s important to us to support them and find ways to help them grow their business. The “FBA Grade & Resell” programme is based on customers returns. It was launched in 2021 the USA and in Europe. Now available in the U.K., Germany, France, Italy and Spain, this program helps third party selling partners to resell returned items directly on Amazon as “used” items, instead of having them sent back to them or donated to charities.
