USA. Amazon enters the fissure of paid returns

An article by Sophie Baqué

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Publication

23 May 2023 à 18h03

Updated on 28 May 2023 à 22h42

Reading time

2 minutes

Publication: 23 May 2023 à 18h03, Updated on 28 May 2023 à 22h42

Reading time: 2 minutes

An article by Sophie Baqué

Add mind Retail to your sources

Publication

23 May 2023 à 18h03

Updated on 28 May 2023 à 22h42

Reading time

2 minutes

Publication: 23 May 2023 à 18h03, Updated on 28 May 2023 à 22h42

Reading time: 2 minutes

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Since 13th April, Amazon has been testing a new approach to returns. In the U.S., a symbolic charge of US$1 is made for returns made via UPS on condition that an Amazon Fresh, Whole Foods Market or Kohl’s store is located nearby, to encourage consumers to visit a store instead.

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Featured image of the article Sophie Baqué

Sophie Baqué Chief Editor of mind Retail

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