Morgane Monteiro

Journalist

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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Expertise

Journaliste économique pour mind Retail depuis début 2024, j’analyse les dynamiques de transformation digitale dans le commerce. Mon travail mêle suivi de l’actualité sectorielle, enquêtes approfondies et décryptage des innovations technologiques nourris par des échanges avec des experts du terrain à travers des interviews de dirigeants et l’animation de tables rondes.
Forte d’une première expérience en analyse d’insights stratégiques au sein du HUB Institute, je m’attache à produire une information indépendante et rigoureuse pour les décideurs du retail. Je couvre un large spectre de sujets liés à la digitalisation et à l’omnicanalité dans le retail et la retail tech : expérience client, supply chain, paiement, cybersécurité, intelligence artificielle.

Latest articles by Morgane Monteiro

GDPR : French data protection agency fines La Samaritaine €100,000

On September 18, the French data protection agency CNIL fined La Samaritaine €100,000 for concealing cameras in storage areas in August 2023. These had been installed to catch employees...

30 September 2025

TikTok Shop: how to build a catalogue optimised for influencer strategies

What strategies do retailers use to select their offerings on TikTok Shop? What are the most effective commercial levers? 5 months after the launch of the social commerce platform in France...

22 September 2025

With AI, Rakuten launches its marketplace in Spain at a lower cost

On September 15, 2025, Rakuten (2024 turnover: €13.9 billion, up by 10% year-on-year, with a net loss of €790 million) announced the launch of a marketplace in Spain, the first step in a...

22 September 2025

[mind Info] Courir to roll out mobile checkout in 20 stores in October

After a successful trial period for in-store checkout, Courir is stepping up a gear and rolling out Zebra's mobile payment solution in 20 stores in October 2025, according to mind Retail. Arnaud...

18 September 2025

After Asda and Currys, Sainsbury’s tests facial recognition to lower theft

To reduce theft, the UK’s second-largest food retailer, Sainsbury’s (2024 turnover: €42.9 billion, up by 1%), has been using facial recognition technology since September 3, 2025...

15 September 2025

Peak season: 74% of Singaporeans rely on AI for holiday shopping

In Singapore (population of 6 million), shoppers are turning en-masse to artificial intelligence for end-of-year shopping. According to The Asian Business Review and data from the U.S. media...

15 September 2025

UK : Morrisons and Waitrose are trialling connected trolleys to reduce shoplifting

Against a backdrop of rising shoplifting across Europe, Morrisons and Waitrose are trialling connected shopping trolleys with Instacart and Shopic. The aim of this digitalisation of a customer...

15 September 2025

Generative AI: following Walmart and Carrefour, Albertsons launches customer chatbot

On September 10, 2025, Albertsons, the 5th largest grocery retailer in the U.S.A. (2024 turnover: US$80.4 billion, up by 2% on a like-for-like basis excluding petrol) unveiled ‘Ask...

15 September 2025

[2025 Fashion Barometer] Inditex, Fast Retailing, Shein, Nike… Who is really winning the battle for profits?

Which omnichannel fashion retailers boosted online sales during the last financial year? How has their store network evolved? What is the impact on profitability? In the 3rd edition of our...

10 September 2025

E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents

On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital. Founded in 2022 with...

13 August 2025

Customer service: With AI, Saks reduces calls requiring humans by 20%

On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S. conversational platform NLX and AWS. Since April, customers can ask the AI agent about...

13 August 2025

AI, customs duties… job losses surge in US retail

In the United States, according to a report by labour market specialist Challenger Gray & Christmas (CGC) published on July 31, 2025, retailers cut 80,487 jobs between January and July 2025...

8 August 2025

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What you absolutely must read this week

The essential content of the week selected by the editorial team.

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

1

Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

2

Klépierre, URW, Carmila: in 2025, retail media and services accounted for nearly 10% of net rental income

Published on February 12 and 19, annual financial results of the three major European property companies show that Klépierre, Unibail-Rodamco-Westfield, and Carmila are no longer singing from the...

24 February 2026