Sophie Baqué

…In Belgium, Decathlon (sales of €13.8 billion in 2021, up by 11% compared to 2019) considers consumer reviews as a lever to convert an enquiry to sales. The sporting goods retailer...

Chinese online retailer Pinduoduo wants to compete with Amazon to find new growth drivers, at a time when the Chinese economy is slowing down (G.D.P. grew by 0.4% in Q2 2022 year-on-year, after a...

On July 26, 2022, the beauty DNVB Glossier signed an agreement with Sephora to increase omnichannel revenue. Starting in Q1 2023, Glossier’s products (the firm was valued US$1.8 billion in...

Eager to improve profitability of e-commerce operations, Kohl's is rolling out a service of a self pick-up, throughout its whole U.S. store network.

…Involved in connected home equipment products, Amazon announced on August 5, 2022, an agreement to buy iRobot Corp, a company that makes, among other things, the Roomba robot hoover, for...

Since the Covid-19 crisis, physical stores have played a central role in e-commerce and omnichannel. Based on this lesson, the lingerie brand use VTEX's technology to deploy “click & collect...

Faced with competition infringements, Amazon makes commitments to Brussels and reduces private label offers in the U.S.A.

In order to reduce raw material and the CO2 impact, the Swiss trainer manufacturer On Holding invented a subscription model, with the obligation to return used running shoes. The pilot was...

…At a time when energy costs are soaring, Morrisons opened a first “environmentally friendly” store in Little Clacton (Essex, England) on 6 July. The store emits 43% less...

Gap Inc (sales of US$16.7 billion in 2021, +2% from 2019) is coming back to India via a new franchising agreement with Reliance Retail. Headquartered in Mumbai, Reliance is India’s largest...

…The Swedish retailer H&M (turnover of US$5.36 billion in Q2 2022, up by 12% in local currency) has discreetly closed its largest store in Mainland China on 24 June 2022.

…By October 2022, the Mexican retailer Femsa (turnover of US$27 billion in 2021) wants to take over Swiss retailer Valora (2,700 automatic kiosks and stores) in a US$1.15 billion deal.