Sophie Baqué

Latest articles by Sophie Baqué

Marrit Laning, Head of Research at Redevco, explains the latest survey of 14,000 consumers in the U.K., Netherlands, Belgium, Germany, France and Spain.

9 February 2017

“We want to roll out franchised store networks in emerging countries”

Within developing countries and an unsophisticated retail market, LafargeHolcim has expanded beyond cement manufacturing into a full retailer of building materials. Sophie Baqué met Iqbal Omar...

9 February 2017

“Retailers should accelerate their innovation pace”

Sophie Baqué met Nick Lansley, an expert in retail innovation. After 27 years at Tesco, he explains why retailers must boost their pace of innovation to meet the expectations of today’s customers...

19 November 2016

“Fossil needs one outlet store for every 10 full price stores”

16 October 2016

INSTACART. “WE ARE INVENTING A NEW MODEL FOR GROCERY SHOPPING IN THE NEXT CENTURY”

Valued US$2 billion, Instacart is developing a financially viable scheme for the delivery of fresh grocery products. It delivers customers in 60 minutes with an Uber-style model of personal...

20 April 2016

EATALY. “WORKING IN FOOD, IT’S LIKE WORKING IN THE HEART OF PEOPLE”

Less than 10 years after a debut, Eataly won the NRF’s award as International Retailer in 2016. Sophie Baqué met Nicola Farinetti, the son of Founder Oscar Farinetti, to understand why Eataly...

20 February 2016

“AT JOHN LEWIS, EVERY PARTNER RECEIVES THE SAME PERCENTAGE OF BONUS, FROM THE CEO TO THE STORE HANDLER.”

Whilst profit slides at Tesco and Debenhams, John Lewis Partnership’s sales have been growing for 6 years through a strategy focusing on the U.K. home market. Sophie Baqué met Andy Street...

22 November 2014

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Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026