Sophie Baqué
Most read articles by Sophie Baqué
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
Latest articles by Sophie Baqué
CGI. “Improve the shopping experience by spending less time in the store.”
As the crisis retreats, a gradual retail recovery is giving rise to different concerns, fresh expectations and new consumption patterns. Arnaud Cartigny, Vice-President of Retail Consulting at...
- Retail
- News
2 June 2020
Victoria Glanz, Fullet : “Big retailers will come out of this crisis in a better position”
Based in Shanghai, Victoria Glanz is Senior Partner at Full Jet, an agency that supports retailers on the Alibaba’s platforms Taobao and Tmall (824 million monthly active users in total in 2019)...
- Retail
- Retailer and e-commerce
- Analysis
20 May 2020
Mark Thomson, Zebra : “Self-scanning and contactless payment is now booming in Europe”
Zebra delivers software and solutions that helps retailers to elevate customers’ shopping experience, to track and manage inventory and to improve supply chain efficiency. Sophie Baqué discussed...
- Retail
- News
5 May 2020
“Chinese may (carefully) return to stores. Or perhaps not.”
As a retail expert based in Shanghai, Eric Song Yun is the Founder of Songyun Information Technology Co. For Global Retail News, he explained how business is resuming in China’s economic capital...
- Retail
- News
20 April 2020
Ingka Group. “Instead of building malls, we are looking to buy existing urban assets”
While Ikea has clearly prioritised city centre formats, Sophie Baqué met Jan Kristensson, in charge of the brand's real estate strategy.
- Retail
- News
18 March 2020
With Greenweez, Carrefour aims to become Europe’s n°1 organic e-retailer
The organic market is gaining customer traction, both online and in physical stores. Greenweez.com, a Carrefour subsidiary which specialises in online grocery, is moving pawns into Europe. Sophie...
- Retail
- News
12 December 2019
« THERE ARE MANY OPPORTUNITIES IN ONLINE SALES AND DRIVE »
3 questions to Gary Swindells, C.E.O. of Costco-France
- Retail
- News
3 October 2019
Adrien Fabry, Phoceis: “Without a long-term project and a budget exceeding €100,000, do not plan to sell via social e-commerce in China”
A further route to sell into China with online retail is social commerce, led by WeChat (Tencent Group). This all-purpose app includes a messaging system, a social network, an online sales...
- Retail
- Retailer and e-commerce
- Analysis
21 May 2019
“Who’s the boss” new grocery brand is expected in Spain and Brazil
After the wave of retail private labels, a new brand created by consumers has launched in Europe. Sophie Baqué met Nicolas Chabanne, co-founder of “Who’s the boss” and partner Gilles Tisserand...
- Retail
- News
16 February 2018
What you absolutely must read this week
The essential content of the week selected by the editorial team.
Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion
As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...
- Retail
- Retail tech
- News
11 September 2026
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
- Retail
- Retail tech
- News
9 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic shelf labels: why the US regulator threatens rollout
In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...
- Retail
- Economy and regulators
- Analysis
21 August 2026
2
E-commerce: click-through rate down by 5.4% since Google AIO launch in France
mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...
20 August 2026