Sophie Baqué
Most read articles by Sophie Baqué
AI search engines: how advertising is entering the conversation
While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...
- Retail
- Retailer and e-commerce
- Analysis
23 October 2025
Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”
As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...
- Retail
- Retailer and e-commerce
- Analysis
13 October 2025
Nacera Bekhat, CNIL: “Walking through a store aisle does not mean I have consented to data processing”
Several vendors, like Veesion and Alfred Eyes, provide smart camera technologies aimed at capturing customer data throughout the store to prevent theft. How do these systems fit with GDPR? Some...
- Retail
- Economy and regulators
- Analysis
7 October 2025
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT
Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...
- Retail
- Retail tech
- News
13 October 2025
Latest articles by Sophie Baqué
E-commerce: Omnicom acquires Flywheel Digital for US$835 million
On October 30th, the U.S. communications group Omnicom (owner of BBDO, OMD and TBWA) announced a takeover of Flywheel, the e-commerce subsidiary of the British group Ascential, for US$835 million...
- Retail
- News brief
3 November 2023
Travel retail: L’Oréal penalised by Beijing’s crackdown on illicit retailers
According to published Q3 results in mid-October 2023, L’Oréal reported sales of €10 billion in the quarter to September 30, up by 4.5% in total and by 11% on a comparable basis...
- Retail
- News brief
2 November 2023
China: home appliances record a third consecutive month of drop, furniture at a standstill
In China, the property crisis has been impacting all sectors of the economy. According to the National Bureau of Statistics, two retail verticals have been particularly hard hit since June...
- Retail
- News brief
2 November 2023
[Ikea results] Ikea on track for €50 billion sales in 2024
Despite a declining Web traffic, digital transactions accounted for more than 25% of Ikea's business in 2023. The world's largest furniture retailer maintained growth momentum to aim for a €50...
- Retail
- Retailer and e-commerce
- Analysis
2 November 2023
Zero-carbon stores: a new controversial claim for Amazon
Having abandoned goal of achieving 50% “zero-carbon” shipments by 2030, zero-carbon is making a comeback in Amazon’s media communications. In Seattle, an Amazon Fresh store (3250...
31 October 2023
UK : After Missguided, will Shein acquire TopShop?
Shein continues a strategic shift towards a marketplace business, already launched in the U.S.A. Brazil and now due in Europe. It has just acquired Missguided and may add Topshop in its portfolio.
- Retail
- News
31 October 2023
[Amazon results] In Q3 2023, Amazon more than tripled net margin on the back of a savings plan and a return to fundamentals
After a post-Covid-19 pandemic slowdown, Amazon's net margin more than tripled in Q3 2023. Over the 9 months of the year, growth was driven by the digital marketplace, AWS and advertising - three...
- Retail
- Retailer and e-commerce
- Analysis
30 October 2023
Zalando: Returns drop by 10% thanks to sizing recommendations
With 30% returns due to incorrect fitting, Zalando is banking on AI to optimise sizing recommendations and enhance an online consumer journey.
- Retail
- Retailer and e-commerce
- News
20 October 2023
The EU Parliament voted to ban imports of products made with forced labour
On Monday 16th October, the Brussels M.E.P.’ serving in the Internal Market and International Trade committees voted in favor of the draft regulation presented by the European...
- Retail
- News brief
20 October 2023
China: Legal tussle between Carrefour and Suning over takeover deal
Four years after their takeover by Suning.com, there's not much left of Carrefour's former Chinese supermarkets. Although a Hong Kong court ordered Suning to pay Carrefour US$134 million, it is...
- Retail
- News
19 October 2023
[info mind Retail] Christofle relies on CircularX to accelerate second-hand revenue
According to our source, the high-end tableware retailer controlled by the Chalhoub family launched a program in early October 2023 to buy back second-hand products from individuals. Pierre...
- Retail
- Retailer and e-commerce
- Analysis
19 October 2023
Arnaud Lesne, Carrefour Belgium: “With Reeborn, it’s the first time a grocer rewards the sale of second-hand products”
In Belgium, Carrefour is preparing to launch a Reeborn app, dedicated to second-hand goods, in early November. Arnaud Lesne, Director of Innovation and Partnerships, talks to mind Retail about...
- Retail
- Retailer and e-commerce
- Analysis
19 October 2023
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What you absolutely must read this week
The essential content of the week selected by the editorial team.
Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees
As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...
- Retail
- Retail tech
- News
29 October 2025
Faced with debt and declining sales, Fossil files for bankruptcy
Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...
- Retail
- Economy and regulators
- News
29 October 2025
EU: Omnibus bill stalled in Parliament
On October 22, MEPs rejected by a narrow majority the negotiating mandate that would have allowed trilogue negotiations to begin on the omnibus directive watering down the CSRD and duty of care...
- Retail
- Economy and regulators
- News brief
27 October 2025
Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan
Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...
27 October 2025