Sophie Baqué

Latest articles by Sophie Baqué

Casino sells GPA in Brazil and prepares for significant shareholder dilution

With the announced sale of Grupo Pao de Açucar, Brazil's 2nd largest retailer in terms of sales, the French retailer is preparing for significant change for Latin America, the largest market in...

4 July 2023

In 3 years, Majid Al Futtaim reduced Co2 emissions by 11%

In 2017, Carrefour's Middle East franchisor set a target of 'net positive' on Co2 and water by 2040. The group succeeded in reducing Co2 emissions thanks to greener energy.

4 July 2023

Café Elle: first opening in Saudi Arabia

In May 2023, Whitney Robinson, former editor-in-chief of Elle Decoration, opened the first Café Elle in the luxury Via Riyadh retail complex. This is alongside renowned concepts such as the...

3 July 2023

Sam Bergius, Amazon : “Since January 2023, our Grade & Resell and liquidations programs sold more than 1 million products”

Sam Bergius, Amazon Marketplace Manager, is responsible for Fulfillment By Amazon in the UK, managing FBA selling partners in both the U.K. and the European Union. Amazon has just postponed by 10...

3 July 2023

In the United States, BNPL is increasingly used for essential purchases

According to Adobe, the percentage of online orders paid for with BNPL grew by 14% in 2022 in the U.S.A. In January and February 2023, the increase rose by 10% year-on-year. However, it would...

29 June 2023

Sandrine Préfaut, Locala: “A quarter of retailers have begun to ‘discountise’ their offer”

In an exclusive interview with mind Retail, Locala, a specialist in multi-local solutions ranging from "drive to store" to visibility issues, presents the three key findings of an annual survey of...

28 June 2023

Online returns: Rendez Vous Déco’s initiatives to recreate value

Repacking workshops, sending spare parts to customers... To get more value out of returned products, the furniture pure-player is stepping up initiatives. A 2 month-trial increased returned...

23 June 2023

[confidential] Interflora is about to launch an unlimited delivery subscription service in Italy

Having made subscription a lever for repeat sales and customers loyalty in France, the flower delivery platform is unveiling priorities for Europe. Marta Lucas, Group Head of Relationship...

20 June 2023

[confidential] Vinted Go has processed 100,000 orders in six months

One year after a launch, Vinted shared the figures for Vinted Go with mind Retail at the Deliver conference in Amsterdam. The Vinted Go system, which was designed to re-insource logistics and...

14 June 2023

CRM: The new levers of customer loyalty

Purchasing power, consumer volatility, rising digital acquisition costs… At a time when retail is being shaken by a host of challenges, loyalty is once again becoming an essential lever for...

12 June 2023

Carrefour arrives in Israel and promises low prices

On 9th May, Carrefour announced services for Israel with the opening of an e-commerce site and 50 franchised stores, partnered with the Yenot Bitan subsidiary of the Israeli group...

9 June 2023

Uber extends retail media offering to France

From June 2023, Uber will be making a new advertising product available to retailers and brands in France: Sponsored Item, which will enable brands of F.M.C.G. products to run ads on the Uber Eats...

8 June 2023

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Criteo appoints Gregory Mialhe as Retail Media Director for France

Criteo announced on December 16 the appointment of Grégory Mialhe as Retail Media Director for France. The former Director of Marketing and Direct Sales at Retailink by Fnac Darty...

22 December 2025

Small parcels: the EU sets a €3 custom duty, France wants to add €5

As the French National Assembly prepares to vote on the 2026 Finance Bill which includes a €5 tax on small parcels, the European Union has already approved a €3 customs duty per item category as...

19 December 2025

With Grand Frais, Apollo makes a first move into European grocery retail

Through an agreement to acquire 70% of the operator of Grand Frais, the US investment fund Apollo aims to double stores and evolve a model that has so far been entirely focused on physical retail...

19 December 2025

OMS: agentic AI sets new standards for e-commerce orchestration

Long confined to ‘click & collect’ or ‘ship from store’, Order Management Systems (OMS) are now expanding integration due to the rise of agentic AI which provides fine orchestration of flows...

18 December 2025

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Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Italian Golden Goose set for Chinese ownership

A year after the French children’s clothing brand Bonpoint was acquired by Chinese group Youngor, Italian luxury brand Golden Goose is next. British fund Permira (already owner of Hugo...

9 December 2025