Sophie Baqué

Latest articles by Sophie Baqué

Couche-Tard consolidates in Europe via a US$3.3 billion buyout

Taking advantage of TotalEnergies' withdrawal from petrol stations, the Canadian company Couche-Tard is filling the space and expanding operations in Germany, the Netherlands, Belgium and...

27 March 2023

Why South Korea has become a springboard for LVMH and Gucci

With luxury purchases of US$325 per capita in 2022, South Koreans are the now the world's largest customers for high-end goods. Whilst luxury sales could fall in the U.S.A. in 2023 due to tensions...

24 March 2023

Fabien Versavau, Rakuten: “With Carrefour, the synergies in terms of retail media are obvious”

Following the announcement of the imminent opening of a Carrefour digital shop on the Rakuten marketplace, Mind Retail met Fabien Versavau, MD of Rakuten France and Executive Officer Rakuten...

22 March 2023

Why Carrefour is outsourcing non-food e-commerce to Rakuten

On 14 March, during the 1-to-1 conference in Monaco, Carrefour (2022 sales of €90.8 billion, up by 8.4% organic excluding petrol) announced the opening of a digital store on the Rakuten...

22 March 2023

Eduardo Velasco, L Catterton: “Consumers do not believe in ESG transformations”

Eduardo Velasco, Partner at the investment fund L Catterton co-founded by LVMH and Bernard Arnault (US$ 33 billion in assets under management in F&B, fashion, etc.) was a guest at the latest...

22 March 2023

Tech in-store: guided tour of the Decathlon Lab for South East Asia

mind Retail invites you, in video and photos, behind the scenes of the Decathlon Lab located in Kallang (Singapore). In this 5,000 sq.m store, the company has opted for a rational technological...

17 March 2023

Confidential. Mistigriff signs for Cegid Retail Store Excellence

According to a Cegid spokesperson at the 1-to1 briefing in Monaco, Cegid is taking further steps with Mistigriff, a retailer specialising in the clearance of fashion brands, already operating 35...

16 March 2023

Maisons du Monde: partnering with Alma, the use of credit tripled in 12 months

Six months after launching payment in four installments without charge on its website and in store with Alma, Maisons du Monde presented its results at the end of December 2022 at the 1-to-1...

16 March 2023

A year of crisis: Retailers’ initiatives to cope with the purchasing power drop

A year after war in Ukraine, grocery retailers are facing a generalised range of cost inflation for energy and also products. What strategies must be adopted to face this unprecedented crisis of...

9 March 2023

USA: Meta stops live shopping initiatives

In mid-February 2023, Meta (turnover of US$117 billion in 2022 down by 1%) indicated the end of the possibility to tag products (and thus make them “shoppable”) in live...

9 March 2023

DIY : The Home Depot saves margin in 2022, despite a weak housing market in the US

On February 21, The Home Depot released annual results. Despite the weak property market in the USA, the company managed to retain margin. However, the current fiscal year looks risky and the...

7 March 2023

“Click to Pay”: Adyen launches a one-click payment solution

Payment remains a true challenge for online retailers. According to a PYMNTS study, an online purchase requires an average of 23 clicks. How to improve the conversion and the fluidity of...

7 March 2023

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Criteo appoints Gregory Mialhe as Retail Media Director for France

Criteo announced on December 16 the appointment of Grégory Mialhe as Retail Media Director for France. The former Director of Marketing and Direct Sales at Retailink by Fnac Darty...

22 December 2025

Small parcels: the EU sets a €3 custom duty, France wants to add €5

As the French National Assembly prepares to vote on the 2026 Finance Bill which includes a €5 tax on small parcels, the European Union has already approved a €3 customs duty per item category as...

19 December 2025

With Grand Frais, Apollo makes a first move into European grocery retail

Through an agreement to acquire 70% of the operator of Grand Frais, the US investment fund Apollo aims to double stores and evolve a model that has so far been entirely focused on physical retail...

19 December 2025

OMS: agentic AI sets new standards for e-commerce orchestration

Long confined to ‘click & collect’ or ‘ship from store’, Order Management Systems (OMS) are now expanding integration due to the rise of agentic AI which provides fine orchestration of flows...

18 December 2025

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Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Facing Temu and Shein’s offensive, Amazon cuts merchant fees

Asian marketplaces Shein, Temu and AliExpress, weakened in the U.S.A., are accelerating in Europe with very low, even zero, initial commissions. Amazon, as the global largest e-commerce player...

9 December 2025