Sophie Baqué

Repacking workshops, sending spare parts to customers... To get more value out of returned products, the furniture pure-player is stepping up initiatives. A 2 month-trial increased returned...

Having made subscription a lever for repeat sales and customers loyalty in France, the flower delivery platform is unveiling priorities for Europe. Marta Lucas, Group Head of Relationship...

One year after a launch, Vinted shared the figures for Vinted Go with mind Retail at the Deliver conference in Amsterdam. The Vinted Go system, which was designed to re-insource logistics and...

Purchasing power, consumer volatility, rising digital acquisition costs… At a time when retail is being shaken by a host of challenges, loyalty is once again becoming an essential lever for...

On 9th May, Carrefour announced services for Israel with the opening of an e-commerce site and 50 franchised stores, partnered with the Yenot Bitan subsidiary of the Israeli group...

From June 2023, Uber will be making a new advertising product available to retailers and brands in France: Sponsored Item, which will enable brands of F.M.C.G. products to run ads on the Uber Eats...

According to the Sunday Times, Turkish pure-player Trendyol, controlled by Alibaba, made an offer to buy Asos for US$1.24 billion in December 2022. Established by Morgan Stanley...

After opening 39 beauty stores in 2022, Chanel signed a commercial lease for a 19,000 sq.m space in Hong Kong (at a monthly rent of US$383,000). Covering two floors in the Capitol Centre at...

Affected by a fall in discretionary spending, The Home Depot (2022 sales of US$160 billion, net margin of 10.9% of sales) is not optimistic for the current financial year. Instead of stagnating as...

On June, 2023 Walmart (Q1 2023 sales of US$152.3 billion, up by 7.6%, net margin down to 1% of revenue) announced a program to save 2,000 tons of plastic in the USA this year. For the e-commerce...

Carrefour's strategy for reducing staff has two aims. The first is to increase the leased stores (by the end of June, 25% of French hypermarkets will be leased and more than 50% of Carrefour...

With 1st quarter results showing an increase in mall vacancies in both the U.S.A. and in Europe, URW continues to clean up a balance sheet amid a tightening credit market.