Sophie Baqué

Chief Editor of mind Retail
Featured image of the article Sophie Baqué
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
20 October 2026
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
Latest articles by Sophie Baqué
With Walmart, SES-imagotag invents the next generation of in-store IoT
Detecting out-of-stocks, managing production schedules in store kitchens, prioritising employee tasks, picking of online orders... Currently being deployed at Walmart in the U.S.A., SES-imagotag's...
20 December 2023
B&Q (Kingfisher Group) launches a retail media business in the U.K.
The rise of retail media continues in the D.I.Y. sector. Kingfisher (turnover of £3.2 billion in the Q3 to the end of October 2023, down by 2.7% at constant exchange rates) is now rolling...
20 December 2023
Black Friday 2023: French average online spending up by 15%
Although Black Friday for 2023 failed to attract new online shoppers, average online rose by 15% from 2022 in France. Data from Foxintelligence, which tracks the profiles and purchasing behaviour...
15 December 2023
CosMc’s: McDonald’s competes with Starbucks with a 100% takeaway concept
With digital sales accounting for 40% of McDonald's revenue, the world's largest fast-food retailer is testing a low-staff format entirely dedicated to drinks and snacks for takeaway.
15 December 2023
CSR: Europe reaches a political agreement on corporate sustainability due diligence
From 2025, the supply chains of European retailers, as well as those of large companies operating within the Old Continent, will have to respect human rights and environmental sustainability...
15 December 2023
Constance Fouquet, Maisons du Monde: “The bigger calls for tender are, the more we believe that B2B should become a dedicated business”
With nearly €100 million in B2B revenue expected this year and a dedicated team of 50 people, the home furnishings retailer is making B2B a priority. Constance Fouquet, Executive Director of...
14 December 2023
Payment: Paypal’s subsidiary Venmo loses Amazon contract
Venmo, the Paypal-owned online and offline application for mobile payments between individuals, will no longer be one of the payment methods available on the Amazon‘s U.S. website from...
Casino takes 100% of Cdiscount and turns a page in Brazil
Casino grocery retailer is preparing to sell the Brazilian supermarkets GPA (a 41% stake holding) and sell more domestic grocery stores. With a focus on French operations pending a sale to Daniel...
7 December 2023
In China, beauty retail sales stagnate for a second month
In China, after a first half-year of growth of 4.8%, cosmetics sales fell by 4.1% in July, rose by 9.7% in August, by 1.6% in September and by 1.1% in October (National Bureau of Statistics)...
7 December 2023
BNPL: Before an IPO, Tabby is valued at US$1.5 billion
Less than a year after a US$58 million funding round, the U.A.E.-based Tabby, now headquartered in Riyadh, raised US$200 million in early November 2023. Wellington Management and Bluepool Capital...
Retail tech: Gulf wealth funds step up investments in Southeast Asia
As venture capital financing plummets worldwide, sovereign funds such as Qatar Investment Authority have been making South Asian start-ups a new target. 
7 December 2023
SMCP fashion group to open in India with Reliance Retail
While the recovery is “slow and fragile” in China, the SMCP Group (Sandro, Maje, Claudie Pierlot, Fursac) announced on November 30th an agreement with Reliance Brands Ltd. This moves...
5 December 2023
Our other services
mind Research
Strategic Intelligence: Tailored research and market analysis services to power your insights and back your strategic decisions.
See more
mind Days
Networking & Events: Half-day conferences covering key industry topics and open to the entire ecosystem.
See more
What you absolutely must read this week
The essential content of the week selected by the editorial team.
See all
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
16 October 2026