In June last year, the Brazilian airline GOL launched a push to recruit 40 airport assistants. One of the prerequisites for candidates was being over the age of 50. It was an unusual initiative from the low-cost airline, which launched in 2001 and has until now cultivated a “young and dynamic” corporate image. “Over time, we have noticed that older people have more empathy, whereas young people offer a less personalised service to customers,” Jean Carlo Nogueira, head of human resources at GOL, explained in an article for newspaper Folha de S.Paulo.
Brazil: labour market begins to adjust to the ageing population by harnessing the human qualities of older workers
In 2017, a number of Brazilian companies launched their first-ever recruitment campaigns specifically targeting workers over the age of 50. Such individuals are experiencing heightened interest from hiring firms, benefiting from their positive portrayal as committed and responsible workers.
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