During the company’s results presentation at the end of February, Deutsche Telekom (DT) CEO Tim Höttges, was delighted to not only present a set of upbeat results but also to announce the payment of an historic dividend. The CEO also spoke passionately about the group’s 30th anniversary and the long journey taken by the company comprising 200,000 employees, right from its status and structure as a telecommunications administration business to that of a ‘Leading Digital Telco’. Among other things, DT is relying increasingly on artificial intelligence (AI), as Claudia Nemat, the group’s head of innovation, recently explained in the Süddeutsche Zeitung: ‘Until now, our technicians had to spend more than three minutes entering and copying data to unblock a newly installed home connection.
As a Berlin correspondent for the French and Swiss press since the late 1990s, I cover a wide range of economic, political and social issues, with a particular focus on the German business and labour market. My areas of interest include co-determination, digitalisation, demographics and ESG/DEI policies.