This qualitative study was led between June 2017 and June 2018 and gathered 1,500 responses from more than 30 European countries, including from transnational representation bodies (EWCs, SEs) from more than 220 companies.
A catchword to be bandied about or something with much greater impact. The report highlights the fact that on average one third of workers and their representatives believe the term ‘digitalization’ is just a fancy way of referring to changes stemming from new technologies, while 60% believe the opposite and that it represents a much more complex issue. Whilst perceptions remain more or less uniform between workers and their representatives the same cannot be said in terms of national disparities where differences are significant.