France: the insurance sector commits to quality of life and working conditions

On 29 November 2022, the French insurers employers' federation France Assureurs together with four trade unions (CFDT, CFE-CGC, CFTC, UNSA) signed a three-year agreement on quality of life and working conditions (QWL). The text takes up the national interprofessional agreement on health at work by placing prevention centre-stage as well as proposing tools for companies operating in the insurance sector to make QWL a ‘lever for competitiveness’.
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Key points

Training for managers and staff representatives
An incentive to prevent occupational risks
Recognition of the impact of work organisation and change

For France Assureurs the agreement represents a ‘paradigm shift’. After an initial QWL agreement in 2016 that focused on the working environment and work/life balance, the sector is highlighting its renewed focus on health, safety and working conditions. “When we work on the employee experience, we pr

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