On 3 March, German service sector union Verdi published its “guidelines for employing artificial intelligence”. Presented as a document “for debate” on the topic of AI technology, the text actually goes into more detail when compared to what is currently seen at many companies and organisations. The very practical nature of the guidelines and recommendations is the result of a process of reflection and exchange launched two years ago. Nadine Müller, who leads the ‘Innovation and Quality of Work’ department at Verdi, explained to Planet Labor why and how her union intends to commit to ensuring that these principles are gradually transcribed into laws and collective agreements.
Artificial intelligence – a major concern for the union since 2018. Verdi, the German service sector union, which is active in several sectors where the use of AI technology is of great relevance, has made AI one of its main priorities. “The use of AI and its consequences for the work and life of employees is a topic that has been occupying us deeply since 2018,” says Nadine Müller, head of the trade union’s ‘Innovation and Quality of Work’ department.
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