Italy: general agreement of labor unions and employers to bring down job insecurity in call centers

Labour unions and employers reached, on October 4th, an agreement which opens the way to more job security in call centers. 250.000 people work in these « precariousness factories ». (Ref 06984)
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The Italian trade unions and the Confindustria (employers’ federation) signed on October 4th, in front of the Minister of Employment Cesare Damiano, a common opinion on call centers. This is a first step towards the resolution of the insecure work conditions for people employed in “Co.co.co”. (coordinated and uninterrupted collaboration) and in “Co.co.pro”. (uninterrupted collaboration on projects), who are rather assimilated to self-employed persons, and not salaried workers, despite certain

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