France's postal service operator La Poste, which has 238,000 employees, has pursued an active policy that has made it one of the leading employers of disabled employees in the country, starting with its first agreement on disability signed back in 1995. Laurence Hulin, La Poste's director of diversity and equal opportunities, looks back at the commitment and actions that have enabled the company to achieve an employment rate for people with disabilities of almost 9%.
How did La Poste manage to achieve an employment rate of almost 9% for disabled individuals, when the average rate for French companies is stagnating at around 3.5%, according to figures from the French employment ministry?
To have an effective disability policy, you first need to have a company agreement with commitments, as well as trade unions that challenge you. We have put in place a benevolent framework, created expert positions to support postal workers with disabilities and we train managers and colleagues. We also have several indicators, including a survey sent out every two years to disabled employees to find out how they feel about the company, how often their workstations have been adapted, whether they had a tutor when they took up a new post, etc. These measures mean that we can now measure our progress in terms of disability.
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Article authors
Nathalie Tran
Editor-in-Chief Mind HR