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By Magda Espuga, co-founder of Kiss Retail. Based in Barcelona, this strategy consulting firm specialises in the transformation and optimisation of retail concepts. Kiss Retail includes customers...

19 January 2022

China. Duty free sales soar on Hainan Island

The tropical island of Hainan, which has become one of the only vacation destinations for the Chinese since 2020, is experiencing an extraordinary growth in duty free sales.

18 January 2022

USA. Google and Citigroup impose vaccination

In the USA, it is up to the management of large companies to decide on mandatory vaccination. Some companies are sending unvaccinated employees to work from home whilst others take a rigid line.

18 January 2022

How will people pay in 2022?

Hervé Denis, Head of Flow, Offer, Trade, Innovation & Data Payments Department at Crédit Mutuel Arkéa.

13 January 2022

“Independent retailers are not the best experts in use of data”

By Philippe Sence, President of the digital transformation commission at IREF, Federation of European Franchise and Partnership Networks. IREF represents all forms of independent collaborative...

13 January 2022

Patrick Raffort, FG2A : “There is a true complementarity between insurance and retail”

Patrick Raffort, President of the FG2A* is also Head of Insurance at Orange. He explains how insurance products have become a new frontier for many retail companies.

13 January 2022

“77% of retailers want to increase the drive-to-store portion of their advertising investment”

By Sandrine Prefaut, Managing Director of S4M in France. Operating in 10 countries (USA, Canada, France, Italy, UK, Switzerland, Benelux, Asia-Pacific region…), S4M is an international “drive to...

13 January 2022

Nykaa, the Indian pure player to watch in 2022

By Gautam Chowdhury and Imtiaz Batkoo, respectively C.E.O. and Senior Vice President of Bangalore-based consulting firm RXG Business Consulting. They decode for Mind Retail the business model of...

13 January 2022

USA. “Inflation and logistics challenges put increased pressure on retailers to manage costs”

Amanda Lai, Consulting Senior Manager / Food Retail Practice Leader, McMillanDoolittle in Chicago

13 January 2022

Poland. “As price competition rises, we expect a wave of M&A and withdrawals from the market”

Agnieszka Gornicka, C.E.O. Inquiry Market Research, a Warsaw-based retail research and consulting firm.

13 January 2022

Marketplaces. Mercado Libre strengthens leadership

Marketplaces are a real growth driver for e-commerce within Latin America, notably for Mercado Libre company from Argentina.

12 January 2022

JD.com launches 4 robot stores in the Netherlands

For its entry on the European market, the Chinese company JD.com announced on January 10th, 2022, the imminent opening of four stores in the Netherlands. They will be located in Utrecht...

12 January 2022

Why American Eagle is buying logistics companies

At the end of December, the fashion retailer completed the acquisition of Quiet Logistics. This major investment of US$360 million (in cash) represents 8% of market capitalisation.

11 January 2022

After a record year, FBD opens 500th store in Saudi Arabia

Custom kitchen franchisor FBD is riding the global momentum of interior renovation. The group opened a new Ixina outlet in Saudi Arabia in November 2021 to reach 500 stores worldwide (including...

11 January 2022

Mexico. Grupo Elektra accepts payments in Bitcoin

Present in both food distribution and banking, the diversified Elektra group is innovating with a new program offering 20% discount to customers shopping in Bitcoin in December 2021.

11 January 2022

U.S.A. What if Covid didn’t accelerate online growth?

A study by Marketplace Pulse debunks a common misconception that e-commerce growth in the U.S.A. is due to Covid-19. Whilst lockdown has given e-commerce a boost in 2020 (up by 14.7% vs. 11%...

11 January 2022

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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US retailers divided over the rise of autonomous shopping agents

In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...

21 October 2026