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In the U.S., retailers of luxury goods, from alcohol to high-end bags, could have found the antidote to a declining format for shopping malls. Perhaps the elixir is found at airport terminals...

16 July 2019

Thierry Garnier on the Kingfisher bridge

The “One Kingfisher” reorganisation plan is being deployed across the company, aiming to standardize the whole business including private labels and buying processes. Thierry Garnier...

16 July 2019

Ikea adopts McDonald’s best practices

In the restaurant retail sector, touch screens for self-ordering are widely available as a ubiquitous customer-facing technology. In Europe, the world’s largest furniture retailer Ikea has...

16 July 2019

L’Occitane’s profits jump, driven by the highly digital Elemis

The Swiss-based but Hong Kong-listed beauty retailer posted net sales up by 8.7% to € 1.43 billion last year (1,572 units worldwide, +17 new units year-on-year). The 22% jump in net profits...

16 July 2019

Why outlets growth is identical to e-commerce

According to Cushman & Wakefield, the productivity of brand villages in Europe would have dropped from 6.9% to 4.7% in the last ten years. As this sector attracts an array of investors...

16 July 2019

Lego owner to take control of Disney’s biggest rival

This is one of the largest acquisitions ever for the owners of the Danish toy retailer Lego (sales of US$5.6 billion in 2018 up by 4%). In a huge deal of US$7.5 billion, including debts...

16 July 2019

The Californian footwear retailer Allbirds to make inroads in Germany.

The brand of durable and high-end shoes (sold between US$130 and US$160) accelerates in Europe: it will launch a European website (Allbirds.eu) and picked up Berlin to open a first store in Europe...

16 July 2019

Maisons du Monde. Five years to double turnover?

This is the ambition of home equipment retailer Maisons du Monde (MDM, sales of €1.1 billion in 2018, up by 10%), which jousts at sales of €2 billion by 2024. Online revenue should grow...

16 July 2019

From the U.S. to China, e-commerce is Mango’s priority

From mid-August 2019, the Spanish women’s fashion brand Mango (sales of €2.23 billion in 2018, up by 1.8% according to preliminary results) will be offered on Macy’s website and...

16 July 2019

For the world’s 2nd biggest landlord, flexibility is a priority

Jack Welch, the legendary C.E.O. of General Electrics, sacked the worst-performing 10% of a workforce every year. The retail market is following this policy. At Unibail-Rodamco-Westfield (URW...

16 July 2019

China’s retail sales are no longer due to OUTPACE the U.S. in 2019

According to eMarketer, the trade war between the world’s two biggest retail markets is taking a toll, especially on China. In 2019, Chinese retail sales are expected to grow by only 3.5%...

16 July 2019

Social media. Uniqlo and TikTok team up

The Uniqlo label (owned by Fast Retailing, whose sales reached €16.44 billion in 2018 with an 8% growth objective for 2019) is partnering with TikTok. The mobile video-sharing application...

16 July 2019

Wal-Mart poaches THE Amazon retail leader

What kind of vision can a former Amazon executive develop for Wal-Mart? The race between the two retailers will be fascinating to follow, as the world’s largest retailer has made an amazing...

15 July 2019

Delivery and profitability. The impossible equation?

In June 2019, the Deliver conference in Lisbon gathered an array of specialists concerned with e-commerce deliveries. Faced with customers demanding speed with low prices, how much longer can...

15 July 2019

THE EXPERT’S EYE – 3 questions to Stéphane Tomczak, CEO of DELIVER

GRN: Your ‘Deliver’ event which focused on e-commerce took place in Lisbon during June. What are the lessons learnt for 2019?Stéphane Tomczak: Improving online customer...

15 July 2019

Online client path. Contentsquare buys its israeli counterpart

Started in 2012 by Jonathan Cherki, Contentsquare is a French data optimisation specialist firm. It provides data analysis services to retailers about how their customers behave. Clients such as...

8 July 2019

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Retail tech mapping 2025: 42% of start-ups already profitable, 53% aiming for breakeven within 3 years

In their final update for 2025 covering retail tech mapping, FDJ Ventures and France Digitale present new challenges for French retail start-ups. These include financing, slowing company creation...

10 December 2025