Most read articles by Sophie Baqué
Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”
As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...
Nacera Bekhat, CNIL: “Walking through a store aisle does not mean I have consented to data processing”
Several vendors, like Veesion and Alfred Eyes, provide smart camera technologies aimed at capturing customer data throughout the store to prevent theft. How do these systems fit with GDPR? Some...
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT
Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...
13 October 2025
French start-up Gaudier pivots toward in-store customer data
Incubated within the LVMH Lab and originally focused on developing sampling machines and sensors for the beauty industry, Gaudier is now making a strategic shift toward in-store customer data...
7 October 2025
Latest articles by Sophie Baqué
AI search engines: how advertising is entering the conversation
While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...
Anti-deforestation law: the Commission about to backpedal once again on the Green Deal
Adopted with ambition in 2023, the anti-deforestation law was intended to mark a turning point for European manufacturers and retailers using soy, cocoa, coffee or leather. Two years later...
17 October 2025
Agentic Commerce: when ChatGPT disintermediates retail
Already launched at Etsy, BigBasket and soon Walmart and Glossier, AI agents allow purchasing a product or service directly within artificial intelligence engines, without leaving the...
16 October 2025
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT
Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...
13 October 2025
ChatGPT reaches a milestone: 10% of conversations are about shopping, clicks surge
As the use of OpenAI’s search engine becomes part of daily life for more than 40% of Internet users according to Yext, U.S. research firm Sensor Tower has analysed prompts related to shopping. At...
13 October 2025
How Ikea France optimises store management control with AI
In a context of declining sales for Ikea France, down by 3.6% in 2024, Christophe Cadic, Digital Director, presented the Good Practices Assistant during the Hubforum. Dedicated to Management...
13 October 2025
Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”
As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...
[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates
While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...
French start-up Gaudier pivots toward in-store customer data
Incubated within the LVMH Lab and originally focused on developing sampling machines and sensors for the beauty industry, Gaudier is now making a strategic shift toward in-store customer data...
7 October 2025
Nacera Bekhat, CNIL: “Walking through a store aisle does not mean I have consented to data processing”
Several vendors, like Veesion and Alfred Eyes, provide smart camera technologies aimed at capturing customer data throughout the store to prevent theft. How do these systems fit with GDPR? Some...
[mind Exclusive] Intersport invests €40 million in automating a mega-warehouse with TGW
On October 1, 2025, Intersport inaugurated a new automated warehouse in the French Eastern region (Plaine de l’Ain). Expanded to 82,000 sq.m and fully financed by the cooperative with a €40...
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What you absolutely must read this week
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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees
As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...
29 October 2025
Faced with debt and declining sales, Fossil files for bankruptcy
Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...
29 October 2025
EU: Omnibus bill stalled in Parliament
On October 22, MEPs rejected by a narrow majority the negotiating mandate that would have allowed trilogue negotiations to begin on the omnibus directive watering down the CSRD and duty of care...
Verizon, Starbucks, DoorDash and Grubhub impacted by AWS outage
On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: 168 billion dollars, up by 13.3%) was down for several hours before returning to normal. Numerous websites and...
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Patrick Chalhoub, CEO Chalhoub Group : ”Shopping in the Middle East is a matter of entertainment rather than just buying”
The Dubai-based Chalhoub operates and grows the retail businesses of international retailers in the Middle East. Specialising in high-end fashion and beauty brands, it does not publish turnover...
22 October 2014
2
“AT JOHN LEWIS, EVERY PARTNER RECEIVES THE SAME PERCENTAGE OF BONUS, FROM THE CEO TO THE STORE HANDLER.”
Whilst profit slides at Tesco and Debenhams, John Lewis Partnership’s sales have been growing for 6 years through a strategy focusing on the U.K. home market. Sophie Baqué met Andy Street...
22 November 2014
3
Nicolas Siriez, DG L’Occitane : “L’Occitane vend la Méditerranée au monde entier”
Avec son pari de la nature et du haut de gamme, L’Occitane a réussi son internationalisation. Plus de 90 % des ventes viennent de l’étranger, dont 40 % d’Asie. Rencontre avec Nicolas Siriez...
20 October 2015
4
HIGH END BEAUTY RETAILER L’OCCITANE PINS GROWTH ON NATURAL PRODUCTS
In 1995, the beauty retailer L’Occitane was close to bankruptcy. By 2015 it turned into a global player with 92% of sales from foreign countries, including 40% from Asia. Global Retail News met...
20 October 2015
5
IKEA-CENTRES RESTARTS EXPANSION IN RUSSIA
German Armin Michaely, aged 54, has managed Ikea-Centres Russia since March 2013. After 22 years at the German office, he has restarted mall expansion in Russia, which previously stopped in 2012...
15 December 2015