Sophie Baqué
Chief Editor of mind Retail
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
- Retail
- Retail tech
- Analysis
16 October 2026
Latest articles by Sophie Baqué
Amazon tightens its grip on e-commerce as it takes on Meta, despite legal setback with Perplexity
By blocking Meta’s Muse agent and taking Perplexity to court, Amazon is seeking to retain control over its customer relationships, data and advertising revenue. However, in the USA, the legal...
- Retail
- Economy and regulators
- Analysis
29 September 2026
Cdiscount Advertising targets revenue of €100 million in 2027
As retail media now accounts for 7.8% of total revenue, Cdiscount shared, during a press day, an update on new advertising levers in terms of videos, customer reviews and promotions. Insights from...
- Retail
- Retailer and e-commerce
- Analysis
28 September 2026
How Vusion, Solum and Pricer are accelerating in-store data capture
While electronic shelf label manufacturers were strongly represented at NRF Europe, new formats, uses and data sources are gaining traction, from retail media to signals emitted by customer...
- Retail
- Retail tech
- Analysis
23 September 2026
From beauty to DIY, Médiaperformances gains traction in Europe with 3 more retail partners
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
- Retail
- mind Exclusive
- Retail tech
22 September 2026
How omnichannel retailer Fnac secures its marketplace merchants with 1point6
Facing a tightening of European rules (AMLR), Fnac Darty is adopting a BNP Paribas solution to automate third-party vendor compliance and secure associated financial flows. A key foundation, at a...
- Retail
- Retailer and e-commerce
- News
22 September 2026
Seizure of Auchan Retail’s assets in Russia penalises a risky gamble
Via a presidential decree on September 17, Vladimir Putin placed the Russian subsidiaries of Auchan, Leroy Merlin (now Lemana Pro), Nestlé and logistics provider FM Logistic under temporary...
- Retail
- Economy and regulators
- News
21 September 2026
How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs
While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...
- Retail
- mind Exclusive
- Retail tech
19 September 2026
Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley
While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...
- Retail
- mind Exclusive
- Retail tech
18 September 2026
NRF Europe: 2026 edition records fall in exhibitors and attendance
Between a decline in exhibitor numbers, visitors number and high costs, the outcome of NRF Europe 2026 proves mixed. For its part, the American National Retail Federation, owner of the trade show...
- Retail
- Economy and regulators
- Analysis
18 September 2026
Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion
As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...
- Retail
- Retail tech
- News
11 September 2026
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
- Retail
- Retail tech
- News
9 September 2026
What you absolutely must read this week
The essential content of the week selected by the editorial team.
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
- Retail
- Special Reports
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026