Sophie Baqué
Chief Editor of mind Retail
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Latest articles by Sophie Baqué
[mind Retail Exclusive] Bonus repairs extended to all furniture categories in France
Launched in late 2022 as part of the French AGEC law and extended in May 2024, the repair bonus is gaining ground in the furniture sector, mind Retail learned. Ecomaison has announced an imminent...
18 November 2024
EU : Focus on the main regulatory changes for e-commerce in 2025
Standards for large platforms, green claims, right to repair... After DSA and DMA, what are the next regulatory developments for e-commerce in Europe? mind Retail interviewed Juliette Beaulaton...
- Retail
- Economy and regulators
- Analysis
15 November 2024
Dynamic pricing: how to optimise your prices with AI?
AI, integrating customer reviews into pricing strategies, personalised pricing... Between falling volumes, inflation and funding pressures, pricing strategies have become key to maintain a balance...
- Retail
- Essentials
15 November 2024
Bonpoint to be sold to China’s Youngor
The EPI group ( Bonpoint, Weston, Piper-Heidsieck, Charles Heidsieck and Biondi-Santi brands) is looking to sell the upmarket children’s label Bonpoint. According to La Lettre, it is...
- Retail
- News brief
14 November 2024
[mind Retail Exclusive] Schmidt invents a new range of kitchens using 30% less materials
On November 6, the Schmidt Group (sales 2023: €668 million via 900 stores under the Schmidt, Cuisinella and ID Pro brands) unveiled a new collection of kitchens, central islands, bookcases...
13 November 2024
Retail media : E.Leclerc launches non-food Search with Criteo
To capitalise on customer data and retail media opportunity, grocery retailer E.Leclerc is continuing a collaboration with Criteo. In the run-up to the holiday season, it launched a sponsored...
- Retail
- Retail tech
- Analysis
12 November 2024
[Amazon results] Amazon doubles net margin in 9 months to September and announces record CAPEX for 2024
In Q3 2024, Amazon's sales and profitability exceeded analysts' expectations. The group has managed to maintain the online business and accelerated the strongest P&L contributors, in order to...
- Retail
- Retailer and e-commerce
- Analysis
7 November 2024
Véronique Discours-Buhot (French Franchise Federation): “We expect a slowdown in franchise openings for 2024”
After a 9% increase in franchised stores last year, the General Delegate of the FFF is anticipating a slowdown in new franchise openings in France in 2024. While BPCE, the leading bank for...
- Retail
- Property and investors
- Analysis
5 November 2024
Auchan Retail wants to cut 1,000 jobs in French stores
While Auchan Retail is negotiating the sale of the Russian stores, the company is also due to rationalise French assets. To accompany the reduction in retail space, the group intends to cut 2,389...
- Retail
- Retailer and e-commerce
- News
5 November 2024
After raising US$27 million and doubling retail clients, Stoïk wants to accelerate in fashion
Ahead of Black Friday, on November 29, Stoïk, a specialist cyber risk insurance solution, signed an agreement with the French Fashion Federation (Fédération Française du...
- Retail
- News brief
4 November 2024
Alibaba strengthens payment security for third-party merchants to accelerate B2B growth
A year after acquiring Visable, a B2B e-commerce platform publisher, Alibaba (2023 sales US$130.4 billion, up by 8%) launched Trade Assurance on October, 28. On Alibaba.com B2B platform (the...
31 October 2024
[mind Retail Exclusive] Kiabi deploys CrushOn Connect second-hand solution in 70 stores
When availability of second-hand products is a growing challenge for retailers, Kiabi signed up with technology publisher CrushOn, mind Retail has learned. The aim is to streamline the sourcing of...
30 October 2024
What you absolutely must read this week
The essential content of the week selected by the editorial team.
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
- Retail
- Special Reports
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026