Sophie Baqué

Latest articles by Sophie Baqué

Blackstone and Permira take over parent company of Leboncoin for €12 billion

The Norwegian group Adevinta, parent company of Leboncoin C2C website, is changing shareholders. A €12.1 billion offer from a consortium of private equity funds (Blackstone, Permira, General...

30 November 2023

According to PWC, U.S. shoppers will spend US$1,530 in the holiday season

According to a survey from Pricewaterhouse Coopers (amongst 4,000 US consumers and published in October), the average budget for the holiday season will reach US$1,530 this year. This represents...

24 November 2023

[case study] How PepsiCo partnered with Uber Eats for retail media

Since September 2023, Uber Advertising, the international advertising network launched by Uber at the end of 2022, has been offering a retail media service based on the Uber Eats app, using...

23 November 2023

BNPL: Affirm and Klarna cope with rising interest rates

With sales of US$497 million in the quarter to September 2023 (up by 37% year-on-year), US BNPL specialist Affirm reported revenue of US$50 million, exceeding analysts’ consensus, reported...

23 November 2023

For online sales, Walgreens freezes new warehouse openings and relies on ship from stores

In the USA, drugstore specialist Walgreens Boots Alliance is freezing a program of new automated warehouses dedicated to preparation of Web orders, with 11 active units to date. That is 50% of the...

23 November 2023

In New York, Shein’s pop-up at Forever 21 attracted 5,000 visitors in 4 days

In the USA, Shein is rolling out pop-up stores within Forever 21 stores. While the offer is a mix of fashion and home decoration, the group told mind Retail about the 2023 results of the pop-up...

23 November 2023

After a good Q3, Walmart’s annual sales should grow by 5%

In the quarter ended October 27, Walmart‘s sales grew by 4.3% at constant exchange rates, reaching US$160.8 billion. U.S.A. sales rose by 4.9% excluding fuel, while online sales surged by...

17 November 2023

[mind Retail info] Auchan Retail launches a website dedicated to B2B customers

In France, Auchan Retail has just launched Auchanpro, a website entirely dedicated to businesses. This B2B digital initiative, one of the first in the local supermarket sector, aims to secure...

17 November 2023

Castorama launches a chatbot boosted by generative AI

In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the...

17 November 2023

Tap To Pay: Apple shakes up the offline POS market

Following Google for Android, Apple's Tap to Pay functionality (already live in the U.S.A., Australia, the U.K. and the Netherlands) is now coming to France. By transforming salespeople's iPhones...

16 November 2023

[info mind Retail] Marco Sacco-Stevanella, ManoMano: “After launching free returns for B2B clients in France, the next step will be an international launch”

As D.I.Y. volumes are shrinking, ManoMano wants to capitalise on B2B customers. From 100% free returns for professionals, launched at the end of September in France to new payment options, Marco...

14 November 2023

According to the World Bank, an oil barrel could exceed US$150

As a consequence of the war between Israel and Hamas, the price of a barrel of oil could exceed US$150, warned the World Bank on October 30th, 2023. The institution also unveiled an optimistic...

8 November 2023

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Retail tech mapping 2025: 42% of start-ups already profitable, 53% aiming for breakeven within 3 years

In their final update for 2025 covering retail tech mapping, FDJ Ventures and France Digitale present new challenges for French retail start-ups. These include financing, slowing company creation...

10 December 2025