Sophie Baqué
Chief Editor of mind Retail
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
- Retail
- Retail tech
- Analysis
16 October 2026
Latest articles by Sophie Baqué
[confidential] Decathlon Belgium wants to recruit 100 subscribers per month for a rental offer
At Decathlon Belgium, the “We Play Circular” rental system is gaining ground. Launched initially with 70 families and two stores (Brussels and Antwerp), the second stage began in May...
- Retail
- Retailer and e-commerce
- Analysis
4 August 2023
USA : TikTok adds an e-commerce site to compete with Shein and Temu
TikTok (1.17 billion users by June 2023) is opening an e-commerce business in the U.S.A. Ranging from clothing to electronic equipment, the “Made in China” offer is available directly...
3 August 2023
Decathlon slashes private labels to boost performance
Faced with a slowdown in sales and concentration in the sector, Decathlon (turnover of €15.4 billion in 2022, up 12% including 16.8% online) is pulling out the heavy artillery. In mid-July...
- Retail
- Retailer and e-commerce
- News
3 August 2023
DSA: After Zalando, Amazon tries to escape Brussels’ constraints
After Zalando, it is now the turn of Amazon (2022 sales: US$514 billion) to claim the firm has been “unfairly targeted” by the E.U. and the rules laid down to prevent systemic risks...
- Retail
- Retailer and e-commerce
- News
2 August 2023
Following Central Retail, Aeon invests massively in Vietnam
On 19 July, the leading Japanese retailer Aeon (turnover of US$16.6 billion in Q1 2023, up by 5% in one year) received a US$41 million loan from JBIC and Mizuho Bank to expand in southern Vietnam...
- Retail
- News
- News brief
24 July 2023
China: Harrods targets the ultra-rich with a private club in Shanghai
On 17 July, Harrods announced the evolution of “The Residence” concept (launched in 2020) with the creation of a private club for ultra-rich customers. The company’s first...
- Retail
- Retail tech
- News brief
20 July 2023
Jeremie Profeta, CTO Sonepar “The digital marketplace will launch in France by the end of 2023 and the USA could follow very quickly”
Sonepar, the world's largest electrical equipment retailer, has announced investments of €2 billion in supply chain and €1 billion in an international digital platform. Jeremie Profeta, C.T.O. and...
- Retail
- Retailer and e-commerce
- Analysis
18 July 2023
British online shoppers reduced their average shopping basket by 14% in 6 months
In the U.K., rising prices are reducing consumer purchasing power. According to Foxinteligence, the average number of items per e-commerce basket fell from 3.1 a year ago to 2.8 in June...
17 July 2023
Automatic checkouts: Costco wants to step up controls on membership cards
Faced with a slowdown in growth (historically up by 16% in 2022 for US$227 billion in net sales, compared to 1.9% in the 3 months to May 2023 for US$52.6 billion in sales), Costco wants to improve...
- Retail
- News brief
13 July 2023
Uniqlo, Inditex and Skechers: new legal action for forced labour
With 20% of the world's cotton coming from Xinjiang, a 2nd legal action has been launched in France against Uniqlo, Inditex and Skechers. In Brussels, the Commission is considering moving towards...
- Retail
- Retailer and e-commerce
- News
5 July 2023
Textiles. Italy and the Netherlands move towards Extended Producer Responsibility (EPR)
From 1st January 2024, textile manufacturers in Italy and the Netherlands will be subject to EPR, as voted by Brussels in March 2022. “The aim is for manufacturers to assume responsibilities...
5 July 2023
Casino sells GPA in Brazil and prepares for significant shareholder dilution
With the announced sale of Grupo Pao de Açucar, Brazil's 2nd largest retailer in terms of sales, the French retailer is preparing for significant change for Latin America, the largest market in...
- Retail
- News
4 July 2023
What you absolutely must read this week
The essential content of the week selected by the editorial team.
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
- Retail
- Special Reports
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026