Sophie Baqué

Latest articles by Sophie Baqué

Sephora and The Body Shop speed up deliveries

In the U.S. and Canada, The Body Shop (a subsidiary of Brazilian cosmetics giant Natura Group) partnered with on-demand delivery platform Instacart.

22 October 2021

Supply chain. Retailers wait for a return to normal business

What impact will the current supply chain disruption have on store out-of-stock and sales as the Christmas season approaches?

22 October 2021

Grégoire Borgoltz, Picnic : “We impose a delivery routine, and it works”

Active in the Netherlands, Germany and France, the online retailer Picnic has just raised €600 million from the fund created by Bill and Melinda Gates. Thanks to a high ticket, mutualized routes...

15 October 2021

Who is Fidji Simo, the new CEO of Instacart?

Less than two months after taking up her post, Fidji Simo, the new CEO of Instacart, is launching herself into the sale of online advertising.

11 October 2021

Benetton. “We consider partnering with Deliveroo or Uber for last mile delivery”

Ahead of Deliver conference in Amsterdam, Mind Retail discussed with Valentino Soldan, Head of Logistics at Benetton fashion retailer. He explains his main supply-chain priorities in order to...

1 October 2021

Julien Tessonneau, Central Food Retail : “E-commerce became profitable in 2021”

With a turnover of €2.1 billion in 2020, Central Food Retail under Central Retail is the largest supermarket chain in Thailand (more than 1,000 stores). From delivery in less than 25 minutes...

24 September 2021

Beauty retailer Natura is moving ahead in China

Roberto Marques, President of the Brazilian cosmetics group Natura (owner of Avon, The Body Shop, Natura and Aesop) is in the process of registering The Body Shop and Aesop brands in China.

20 May 2021

In China, Pinduoduo overtakes Alibaba

The Nasdaq-listed online platform Pinduoduo (Tencent) is growing a competitive audience in China’s e-commerce market. The company reported 788.4 million annual active users in 2020, ahead of...

15 April 2021

Luckin Coffee : The so-called “Chinese Starbucks” goes bankrupt in the U.S.A.

After being fined US$180 million by the U.S. Financial Markets Authority for falsifying accounts, Luckin Coffee filed for bankruptcy protection in the U.S.A. in early February 2021. This decision...

26 February 2021

VFCorp: “Goodbye Hong Kong, hello Shanghai”

From April 2021, fashion retailer VF Corp (brands include Supreme, Timberland, Vans and The North Face) will be moving the Hong Kong headquarters to Shanghai, China.A second operational base...

26 February 2021

Couche-Tard: France blocks €16.1 billion bid for Carrefour

The Canadian Couche-Tard‘s offer of €20 per Carrefour share was rejected by the French government, citing food security and employment issues. Carrefour, whose share price has fallen to...

21 January 2021

Canada. Lululemon, winner in the health crisis?

The Canadian brand Lululemon Athletica specialises in yoga outfits (turnover of US$4 billion in 2019, 43% from e-commerce in the last quarter) is defying the gloom of the Covid-19 crisis, and...

21 January 2021

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

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On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

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13 March 2026