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Trending topics

While the regulatory context has changed significantly over the past year (Fashion Act in the USA, AGEC law in France), the issue of fossil fuels combined with recent inflation (energy, raw...

9 June 2022

Customer relations and loyalty: what are the new CRM levers?

Retailers are facing more restricted customer data, increased need for personalisation and customization plus rising costs of digital projects like SEO, customer acquisition and advertising. In...

16 May 2022

Inflation: How to optimise prices with data?

Rising costs of raw materials, energy and transport are shaking up the value chain of retailers. With their specificities, the challenge is to maintain a triple logic of attractive offers...

7 April 2022

Social e-commerce, or the return of direct sales. How can retailers grow?

Direct sales have always existed in retail, but the- digital version in the form of social e-commerce and live shopping is developing at great speed. This is driven by increased conversion rates...

10 March 2022

Retail facing cyber risks

The rise of telecommuting and online sales created opportunities for cybercriminals. How can retailers deal with different types of cyberattacks in 2022? What are the associated costs? Here is an...

10 February 2022

Unified Retail : what value sharing for independent retailers ?

While omnichannel is mandatory for retail businesses, adoption remains complex for independent retailers. How to write new rules of value sharing, store implementation and managing profitability?...

13 December 2021

A PAYMENT EXPERIENCE IS A WEAPON OF MASS CONVERSION

Born online, payment facilities are now deployed in offline retail. These are highly effective marketing tools to increase average spending and conversion from enquiry to sale.

17 November 2021

Faster, greener, more cost-effective. The last mile challenges

Quick commerce, curbside pick-up, lockers... With the rise of online sales, the last mile market is booming globally. How can retailers turn e-commerce logistics into a competitive advantage?

11 October 2021

The retail rush to marketplaces

The theme of this September edition is a rush to digital marketplaces. To understand challenges and the economic potential of marketplaces for the retail industry, mind Retail is taking stock of...

14 September 2021

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

Most viewed articles of the month on mind Retail

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Patrick Chalhoub, CEO Chalhoub Group : ”Shopping in the Middle East is a matter of entertainment rather than just buying”

The Dubai-based Chalhoub operates and grows the retail businesses of international retailers in the Middle East. Specialising in high-end fashion and beauty brands, it does not publish turnover...

22 October 2014

“AT JOHN LEWIS, EVERY PARTNER RECEIVES THE SAME PERCENTAGE OF BONUS, FROM THE CEO TO THE STORE HANDLER.”

Whilst profit slides at Tesco and Debenhams, John Lewis Partnership’s sales have been growing for 6 years through a strategy focusing on the U.K. home market. Sophie Baqué met Andy Street...

22 November 2014

Nicolas Siriez, DG L’Occitane : “L’Occitane vend la Méditerranée au monde entier”

Avec son pari de la nature et du haut de gamme, L’Occitane a réussi son internationalisation. Plus de 90 % des ventes viennent de l’étranger, dont 40 % d’Asie. Rencontre avec Nicolas Siriez...

20 October 2015

HIGH END BEAUTY RETAILER L’OCCITANE PINS GROWTH ON NATURAL PRODUCTS

In 1995, the beauty retailer L’Occitane was close to bankruptcy. By 2015 it turned into a global player with 92% of sales from foreign countries, including 40% from Asia. Global Retail News met...

20 October 2015

IKEA-CENTRES RESTARTS EXPANSION IN RUSSIA

German Armin Michaely, aged 54, has managed Ikea-Centres Russia since March 2013. After 22 years at the German office, he has restarted mall expansion in Russia, which previously stopped in 2012...

15 December 2015