News brief

It was inevitable, as investors look for more stable investments in a context of rising interest rates. American company Gopuff cut 3% of its global payroll. On 24 May, Germany’s Gorillas...

8 June 2022

Cencosud heiress makes major US acquisition

Barely appointed President of Cencosud on April 2022 to succeed her father, the billionaire Horst Paulmann, Heike Paulmann has spent US$676 million to buy 67% of the American company The Fresh...

8 June 2022

End of free returns at H&M and Zara

On 24 April, Zara (part of Inditex Group) changed its returns policy for online orders (€1.95 fee). H&M was ahead, charging €0.95 for such returns (excluding in-store returns).

8 June 2022

Inflation remains high in the Eurozone

According to Eurostat, the EU‘s statistical agency, the Eurozone recorded a high average in April 2022: the annual inflation rate was 7.4% (in annual terms, i.e., April 2022 compared to...

7 June 2022

Amazon in logistical overcapacity

According to Bloomberg, Amazon now has too much storage capacity in the U.S., as e-commerce returns to normal after two years of euphoria.

7 June 2022

UK. Mark & Spencer launches refillable household products

After developing bulk in 2019, Marks & Spencer launched on 1 June “M&S Refillable”, a range of private label refillable household cleaning products (cleaning sprays, fabric...

7 June 2022

Dollar General is rolling out self-check-out

By the end of December, the discount retailer Dollar General (DG) will replace traditional checkouts with a “self-check-out” system in 200 of 18,000 stores.

7 June 2022

U.S.A.: new home sales plummet in April

…In the United States, 591,000 new homes were sold in April 2022, compared with 709,000 in March, a drop of 17%. On a year-on-year basis, the decline is down by 27% (sources...

3 June 2022

Kyle Leahy, the new face of Glossier

…Kyle Leahy has been appointed C.E.O. of Glossier. She takes over from Emily Weiss, the blogger and entrepreneur who created one of the most iconic direct-to-consumer brands in the USA. A...

3 June 2022

Majid Al Futtaim partners with Binance to offer crypto payments

;;;Carrefour’s exclusive Middle East franchisor Majid Al Futtaim (also owner of 29 malls and 13 hotels in 30 countries) has partnered with Binance, a Hong Kong-based blockchain of over 300...

2 June 2022

Cofidis launches Pay Later in stores

…Beyond e-commerce, deferred or split payments are gaining ground in stores. Credit specialist Cofidis (CM-CIC banking group) announced the launch of a “Pay Later” payment...

30 May 2022

Retail Media: Ulta Beauty enters the race

…The attraction of beauty retailers to turn data into sales started in Germany with Douglas and the cosmetics pure-player Flaconi. After two years of tests, the leading American cosmetics...

27 May 2022

Alibaba and WeChat push the digital Yuan

At Alipay and WeChat Pay, the Digital Yuan, a central retail banking digital currency that originated in 2014, is now in the roll-out stage.

20 May 2022

Deliveroo and Hero: arm wrestle over delivery workers’ pay in the Emirates

//In the UAE, Talabat’s delivery drivers (a subsidiary of the German group Delivery Hero) have refused, for the second time in a month, to deliver meals in the city of Dubai. They are...

20 May 2022

Tesco tests flexible office rental in its supermarkets

In South London, an in-store flexible workspace is expected to open over the next few weeks at Tesco’s New Malden supermarket.

20 May 2022

Reebok, McDonald’s and Shell sell Russian assets for good

Faced with threats of seizure and nationalization of their assets (including brands), some retailers have decided to close down in Russia. In mid-May, Shell sold its fleet of 411 service stations...

20 May 2022

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Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026

Why Shein emits twice as much CO2 as Inditex for equivalent revenue

On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...

3 September 2026

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Electronic shelf labels: why the US regulator threatens rollout

In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...

21 August 2026

From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe

This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...

27 August 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

Retail media & LLMs: navigating intent-driven and custom experiences

From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...

31 August 2026

Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop

While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...

7 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026