News brief

Interbrand published a ranking of the world’s most powerful brands (Best Global Brands) for 2020. This illustrates how all retailer businesses continue to be affected by the Covid-19 crisis...

4 November 2020

Moleskine sets course for Asia with its new C.E.O.

Launched in Milan and now an iconic brand for 114 countries thanks to notebooks, sketchbooks and other stationery and travel accessories, Moleskine does not deny its origins! It is an Italian...

5 October 2020

Sephora recruits an ace of customer experience as General Manager

Sales and profits tripled in the last 10 years under Chris De Lapuente as Sephora’s Managing Director. He is succeeded by Martin Brok, former President Europe, Middle East and Africa at...

5 October 2020

India. Retailer capitalisation increases with Covid-19

In the 2020 Brand Z report by WPP and Kantard for India, Flipkart, 81.87% owned by Walmart and other investors (including Chinese Tencent with 5.34%) ranks 8th with a market capitalisation of...

5 October 2020

Apple innovates in Singapore

The American brand has opened a photogenic store in the Marina Bay Sands in Singapore. It is round, it floats and with 114 windows customers enjoy a 360-degree view of the famous city-state. A...

5 October 2020

Alibaba continues investment in new technology

After e-commerce, the Chinese group Alibaba moves to revolutionise, disrupt and rule mass manufacturing. Nothing less! Alibaba Holding Group (turnover for the financial year ending in March 2020...

5 October 2020

U.S.A.: Electronic sports halls are thriving in shopping centres

Whilst more and more shopping is online, electronic sports are transported to the interior of American malls. Several e-sport players are interested in physical locations, taking advantage of the...

5 October 2020

Ingka Centres. After London, head for San Francisco

Ingka Centres, the Swedish giant’s commercial property arm is betting on city centre shopping centres. Announcing the opening for Autumn 2021 of an urban shopping centre in the heart of San...

5 October 2020

Starbucks adapts a loyalty programme to lockdown

How to bring back the regulars who liked their black coffee ritual before going to work? The Covid-19 crisis had a profound impact on Starbucks (31,795 stores. Turnover in 2019: US$26.5 billion)...

5 October 2020

Macy’s Inc. builds on brands and centralises supply chain

After announcing that it would close approximately 125 stores in February (out of a total of 870), Macy’s Inc. is banking on a stand-alone format for Macy’s and Bloomingdale’s...

5 October 2020

How Walmart accelerates transformation without Asda and thanks to TikTok

If the restriction announcement made by President Trump is confirmed, the American computer and Cloud giant Oracle (turnover 2019 US$34.5 billion) and partner Walmart, leader in superstores and...

5 October 2020

E-commerce. Mobile applications are on the rise

The use of shopping through mobile applications is spreading alongside the explosion of e-commerce. Globally, the installation of e-commerce applications increased by 25% in Q2 2020 compared to...

5 October 2020

Marks & Spencer successfully completes online transformation with Ocado Retail

On September 1st, the Ocado Retail Ltd delivery platform ceased Waitrose deliveries and switched to Marks and Spencer, its 50-50 partner in the joint venture from February 2019. Despite this...

5 October 2020

Carmila supports franchising development of retailers

According to a press release, the Carrefour group’s property arm has launched Carmila Franchise & Development. The third largest listed shopping centre company in Europe (215 shopping...

5 October 2020

Douglas cosmetics delivered by Glovo in Spain

The German selective perfumery chain Douglas has teamed with Spanish express delivery start-up Glovo. It is the only cosmetics retailer in Spain to offer this home delivery. 1,500 products are...

5 October 2020

Nike praises its digital and direct-to-consumer model

“Our digital strategy cannot be copied easily”. According to John Donahoe, C.E.O., Nike is coming out of the crisis stronger than ever. He presented results for 2021 Q1, ending August...

5 October 2020

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How Maison A.Constant built a unified customer database with n8n

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7 October 2026

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US retailers divided over the rise of autonomous shopping agents

In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...

21 October 2026