H&M and IndustriALL Global together secure a global dispute resolution mechanism

IndustriALL Global’s Global Framework Agreement (GFA) is unique in that it comprises National Monitoring Committees (NMC) that are made up of representatives from unions and company management and that are tasked with implementing the GFA at local level. During the NMCs second global meeting held between 10 and 12 December 2018 in the Cambodian capital Phnom Penh, the attendees reached agreement on a set of recommendations to resolve any disputes that may arise from implementing the GFA.
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Attendees included current NMC members from Bangladesh, Cambodia, Indonesia, Myanmar, and Turkey as well as participants from India and Pakistan who will be forming NMCs during 2019. The recommendations that were discussed and agreed upon clarify that disputes occurring within operational facilities should first come before the most immediate manager or supervisor, or should the worker or group of workers not feel comfortable proceeding as such, then the dispute(s) should be brought to the trade union or closest workers’ representative body.

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