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The distribution of Levi’s Jeans sales has been completely turned upside down by Covid-19. In 2019, the share of resellers and brands reached 56% of sales. By June 30th, 2020, this fell to...

8 September 2020

Dubai. No return to normal before 2021, says Patrick Chalhoub

The Chalhoub Group, a major player in the luxury goods industry, headquartered in Dubai (United Arab Emirates) and distributing luxury retailers such as Louis Vuitton and Dior, has overcome the...

8 September 2020

China. Meituan Dianping tests virtual currency

The meals-on-wheels giant from the Tencent Holdings Ltd group is in talks with the People’s Bank of China to test a virtual currency with customers. Meituan Dianping would join start-up Didi...

8 September 2020

Post-Covid-19: Mobilising teams around the customer experience

During the height of the pandemic, retail staff managed the unexpected: inventory, new health and sanitary regulation and customers. When normal trade returns, it is imperative for retailers to...

8 September 2020

“E-learning proved worthwhile during Covid-19 lockdown.”

Dominique Schelcher, C.E.O. of Système U, gave us a preview of his talk on “human beings, the driving force of recovery” at the Retail Project event on September 10th, in an interview.

4 September 2020

François Loviton: Carrefour takes orders by “OK Google”

François Loviton the Retail Director at Google since 2015, announced a voice-driven retail partnership (Voice Commerce) with Carrefour. This world-first was announced via Twitter instead of...

6 July 2020

Starbucks: Kevin Johnson believes in on-the-go coffee services

Lesser known than founder Howard Schultz who made Starbucks a global chain, Kevin Johnson is today the captain of a ship in the middle of a storm. Operating 32,000 stores, Starbucks expects to...

6 July 2020

Expert view: “Accurate data helps fashion to be more responsible and omnichannel”

A true digital expert (ex-Pixmania, Private Showroom, Stuart), PingKi Houang, FashionCube's multi-channel Director and President of Fashion Data explains how to put "data intelligence at the...

6 July 2020

CONCEPT OF THE MONTH – Shiseido Beauty Square: When beauty becomes a show

In mid-June, luxury cosmetics brand Shiseido (sales of US$2 billion in Q1 2020 ending March 31, down by 17.1% from the previous year) opened a new concept store in the Harajuku district of Tokyo...

6 July 2020

Nordstrom conquers Covid-19 with smart inventory management

Whilst 378 points of sale of the American department store chain Nordstrom (US$15 billion turnover in 2019, -2.2%) are gradually reopening in the U.S., the company passed the first months of the...

6 July 2020

D.I.Y. acceleates on digital tools

The D.I.Y. group Kingfisher announced a new strategic plan “Powered by Kingfisher” which places e-commerce at the heart of all business activities. This initiative plans to develop...

6 July 2020

Ikea. A zero-waste lifestyle concept store

The furniture giant, which joined the Ellen MacArthur Foundation as a strategic partner in June 2020 and aims to become a circular company by 2030, is unveiling a new concept in Poland. Called...

6 July 2020

Discounters converted to click & collect?

Discount supermarket chains Aldi and Lidl are ready to accelerate home delivery, meeting an increasing demand for online shopping as driven by the Covid-19 crisis.Aldi announced the extension of...

6 July 2020

Reinventing basics: Signa Sports and Tendam are looking ahead

The Covid-19 crisis is forcing us to rethink business models in the long term. Two major European retailers, Signa Sports United (present in 17 countries) and Tendam (ex-Cortefiel Group)...

6 July 2020

Fashion: Change or sink?

How will textile retailers reinvent a business to succeed after the Covid-19 crisis? For the time being, bad news is piling up. An example is the announcement of Inditex, the Spanish leader in...

6 July 2020

Keys for Post-lockdown Retail: Adapting to the New Normal

How to adapt to the "New Normal" after a health crisis? Kusmi Tea, Isabel Marant, Boucheron and Celine, answered questions from Michel Koch, editor of GRN, during the ICC@Retail webinar of the...

6 July 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

In the U.S.A., retail job cuts rise 139% in a year

According to Challenger, Gray & Christmas, a company specialising in employment trend analysis, in the U.S.A., 2025 has been tough for retail employment. The sector recorded 91,954 job cuts...

9 December 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025