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Sophie Baqué met Nick Lansley, an expert in retail innovation. After 27 years at Tesco, he explains why retailers must boost their pace of innovation to meet the expectations of today’s customers...

19 November 2016

“Fossil needs one outlet store for every 10 full price stores”

16 October 2016

Outlets & pure players. The race for bargains

With the rise of online private sales, traditional outlet centres offering discounts to clear inventory are facing new rivals for command of their domain. Are retailers favouring online or offline...

1 October 2016

South African Steinhoff invests in the U.S. and in Europe

The South African value retailer Steinhoff International is making inroads into the United States after investing US$2.4 billion for Mattress Firm, including net debts. Mattress Firm is the...

19 September 2016

Leroy Merlin has eyes on South Africa

As an unusual trans-continental focus, the D.I.Y. retailer Leroy Merlin (part of Adeo Group) is preparing to open sales operations for South Africa in 2018, according to Planet Retail. After 10...

19 September 2016

“Returning products, when and how I want”

Jim Okamura, Partner at Okamura Consulting in Chicago, and Bertrand Pineau, Logistics Director at Fevad online federation in Paris, explain how customer friendly policies for returning goods are a...

16 September 2016

Lessons of a master

Walter Loeb (aged 91) has lived more lives than many of us. Born in Germany in 1925, he escaped the Holocaust and emigrated to first Italy and then to the U.S.A, including fighting in France on...

10 September 2016

From Target to Uber

Transportation firms are now poaching the best retail executives. Jeffrey Jones, (aged 48) will join Uber to be President of ride-sharing at Uber, acting as Deputy to the C.E.O. Travis Kalanick...

10 September 2016

A new Director for I.C.S.C.

American executive Bill Kistler has been appointed as the Vice President and Managing Director of the ICSC for the Europe, Africa and Middle East region, reporting directly to President Tom McGee.

10 September 2016

Amazon leads the race ahead

Fung Global Retail & Technology has released an interesting study, which analyses Amazon’s stunning performance between 2010 and 2015. It compares Amazon and the largest retailers in the U.S.A.

10 September 2016

A new strategy for Carrefour-China

In H1 2016, Carrefour-China sales dropped by 13% to €2.71 billion. The group plans to open up to 50 convenience stores in Shanghai this year and is launching online operations in Chengdu, in...

10 September 2016

Myanmar is slowly opening to foreign retailers

In August, Japanese firm Aeon set up a joint venture with local firm “Creation” to launch supermarkets in Myanmar before December 2016 (capitalisation of US$8.1 million). The 1st...

10 September 2016

Amazon Prime now in India.

In July, Amazon launched the unlimited delivery service in 100 Indian cities. Customers are offered a free trial for 60 days and a discounted annual subscription fee of US$7.50 (or 499 rupees)...

10 September 2016

Food manufacturers tap China’s potential

As Alibaba and JD fiercely compete in the food category, fast-moving consumer goods (FMCG) manufacturers make inroads in China. In the wake of Mondelēz and Nestlé, Mars Group is now...

10 September 2016

VF Corp. relies on China’s denim taste

According to the U.S. fashion retailer VF Corp., which runs Vans, Kipling, Lee and The North Face brands, China has “a strong growth potential” particularly regarding Lee products made...

10 September 2016

Dior embarks on social commerce on WeChat.

To generate sales during Chinese Valentine’s Day (also called Qixi Festival, on August 9 in 2016), Dior set up a unique promotion through the messaging application WeChat. This was selling a...

10 September 2016

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In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

In the U.S.A., retail job cuts rise 139% in a year

According to Challenger, Gray & Christmas, a company specialising in employment trend analysis, in the U.S.A., 2025 has been tough for retail employment. The sector recorded 91,954 job cuts...

9 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025