All articles

Amazon denies potential takeover of Ocado
Following an article in the Times stating that Amazon might be interested in a potential takeover of Ocado, shares in the British pure-player, which also has a business as a logistics provider for...
In the United States, BNPL is increasingly used for essential purchases
According to Adobe, the percentage of online orders paid for with BNPL grew by 14% in 2022 in the U.S.A. In January and February 2023, the increase rose by 10% year-on-year. However, it would...
29 June 2023
Sandrine Préfaut, Locala: “A quarter of retailers have begun to ‘discountise’ their offer”
In an exclusive interview with mind Retail, Locala, a specialist in multi-local solutions ranging from "drive to store" to visibility issues, presents the three key findings of an annual survey of...
Marimekko: Heading for Asia with a first store in Singapore
Finnish fashion and homeware brand Marimekko (turnover of €166.5 million in 2022, up 9% in one year) is strengthening an Asia presence with a start-up in Singapore. The firm will open an...
27 June 2023
Joe Tsai replaces Daniel Zhang as head of Alibaba
Whilst the group is undergoing a major reorganisation without a proven stable business in China, Alibaba‘s C.E.O. Daniel Zhang announced that he will be stepping down on 20th June 2023. On...
Amazon joins forces with Omnicom in generative A.I.
On Thursday 22nd June, Omnicom Group announced an agreement with Amazon Web Services (AWS) to use the ML machine learning services and chips to develop creative expertise, in particular via the...
26 June 2023
Social Commerce. YouTube launches live shopping in South Korea
After TikTok (1.09 billion users in April 2023) with TikTokShop, it’s now YouTube‘s turn (2.53 billion) to launch a live shopping channel. The video platform owned by Alphabet...
Spain: Inditex, Mango, H&M, Primark, Kiabi and Uniqlo set out to negotiate their own branch collective agreement
Set up early in 2023 as a discreet lobby, Asociación Retail Textil España (ARTE) has recently announced initial discussions with trade unions over the potential for its own...
Online returns: Rendez Vous Déco’s initiatives to recreate value
Repacking workshops, sending spare parts to customers... To get more value out of returned products, the furniture pure-player is stepping up initiatives. A 2 month-trial increased returned...
[confidential] Interflora is about to launch an unlimited delivery subscription service in Italy
Having made subscription a lever for repeat sales and customers loyalty in France, the flower delivery platform is unveiling priorities for Europe. Marta Lucas, Group Head of Relationship...
Retail media: Kingfisher, Rakuten, Galeries Lafayette and 10 other retailers join the Carrefour-Publicis joint venture
On 15 June, Alexandre Bompard and Arthur Sadoun, C.E.O.s of Carrefour and Publicis respectively, presented the first stage of their partnership in online retail media at Vivatech. Announced in...
19 June 2023
Carrefour Banque: “The turnover generated by PASS cardholders is 2.4 times higher than other customers”
Between now and 2026, the Carrefour Group has set up an objective to accelerate the digital transformation of financial services. Orli Hazan, C.E.O. of Carrefour Banque since February 2021...
[confidential] Vinted Go has processed 100,000 orders in six months
One year after a launch, Vinted shared the figures for Vinted Go with mind Retail at the Deliver conference in Amsterdam. The Vinted Go system, which was designed to re-insource logistics and...
CRM: The new levers of customer loyalty
Purchasing power, consumer volatility, rising digital acquisition costs… At a time when retail is being shaken by a host of challenges, loyalty is once again becoming an essential lever for...
12 June 2023
USA. Victoria’s Secret goes digital with Amazon
While Victoria’s Secret already offers beauty products on Amazon, on June 6, 2023, the company announced that it would also be adding 4,000 new fashion items to the platform, including...
Carrefour arrives in Israel and promises low prices
On 9th May, Carrefour announced services for Israel with the opening of an e-commerce site and 50 franchised stores, partnered with the Yenot Bitan subsidiary of the Israeli group...
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
2
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
3
Walmart finally accepts in-store payments with Apple Pay and Google Pay
Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...
24 August 2026
4
Why Shein emits twice as much CO2 as Inditex for equivalent revenue
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
5
Lidl’s owner continues cloud services offensive
With €2.2 billion in cloud revenue and growth 3 times faster than the rest of the business, Schwarz Group continues a technological shift. Between investments in its own data centres, buyouts in...
1 September 2026