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…After Back Market, Vinted is taking first steps into stores. The marketplace (GMV of €2.75 billion in 2021 via 45 million users) will launch, at the end of June, lockers in Carrefour...

23 June 2022

Pricing : perceived inflation is 4 times higher than actual inflation

;;;According to Dunnhumby‘s Consumer Pulse global survey edited at the end of May 2022, perceived inflation on food prices is significantly higher than measured inflation. In May 2022, food...

22 June 2022

The Mulliez family association moves into retail media with Gamned!

…Valiuz, the data entity of the AFM created in 2019, is partnering with Gamed! (TF1 Group) to launch a retail media tool and customer data monetization offer.

17 June 2022

Ukraine: new provisions adopted to facilitate dismissals in wartime

Since the martial law introduced in March 2022 (see article n°12971) was not able to take into consideration all labour relations issues in times of war, the Ukrainian parliament adopted a...

17 June 2022

China : Ikea closes a second unprofitable store

…In China, qualified as a major expansion priority only 6 months ago by Ikea, the Swedish retailer has started to rationalise the store footprint. Following successive lock-downs and a...

17 June 2022

Chanel, Hermès, Audemars Piguet: how to preserve customer experience when demand peaks?

…In Asia and in the USA, luxury retailers record strong demand and excessive traffic in their stores. As a result, Chanel has decided to open stores dedicated to premium customers by 2023...

17 June 2022

Cegid acquires StorIQ, one of the rivals of Yoobic

…On 13 June, during its “Cegid connections retail 2022” event in Monaco, POS solutions provider Cegid (sales of €632 million in 2021 up by 11.5% from 2020) announced the...

17 June 2022

Lily Cadell, Ankorstore: “We launch a fulfillment service from September 2022”

Présente dans 33 pays d’Europe, la marketplace Ankorstore (€ 379 millions levés depuis sa création, risque de solvabilité classé élevé par Societe.com) digitalise la vente en gros. Comme...

17 June 2022

How to decarbonise retail?

While the regulatory context has changed significantly over the past year (Fashion Act in the USA, AGEC law in France), the issue of fossil fuels combined with recent inflation (energy, raw...

9 June 2022

K-way to enter Asia with Bluebell Group

After the launch of its e-commerce site in Hong Kong in June 2022, the K-Way brand has announced the opening of a first Asian store in the city-state in October.

8 June 2022

Gopuff, Gorillas and Getir: the party is over

It was inevitable, as investors look for more stable investments in a context of rising interest rates. American company Gopuff cut 3% of its global payroll. On 24 May, Germany’s Gorillas...

8 June 2022

Cencosud heiress makes major US acquisition

Barely appointed President of Cencosud on April 2022 to succeed her father, the billionaire Horst Paulmann, Heike Paulmann has spent US$676 million to buy 67% of the American company The Fresh...

8 June 2022

End of free returns at H&M and Zara

On 24 April, Zara (part of Inditex Group) changed its returns policy for online orders (€1.95 fee). H&M was ahead, charging €0.95 for such returns (excluding in-store returns).

8 June 2022

Inflation remains high in the Eurozone

According to Eurostat, the EU‘s statistical agency, the Eurozone recorded a high average in April 2022: the annual inflation rate was 7.4% (in annual terms, i.e., April 2022 compared to...

7 June 2022

Amazon in logistical overcapacity

According to Bloomberg, Amazon now has too much storage capacity in the U.S., as e-commerce returns to normal after two years of euphoria.

7 June 2022

UK. Mark & Spencer launches refillable household products

After developing bulk in 2019, Marks & Spencer launched on 1 June “M&S Refillable”, a range of private label refillable household cleaning products (cleaning sprays, fabric...

7 June 2022

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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NRF Europe: 2026 edition records fall in exhibitors and attendance

Between a decline in exhibitor numbers, visitors number and high costs, the outcome of NRF Europe 2026 proves mixed. For its part, the American National Retail Federation, owner of the trade show...

18 September 2026

Seizure of Auchan Retail’s assets in Russia penalises a risky gamble

Via a presidential decree on September 17, Vladimir Putin placed the Russian subsidiaries of Auchan, Leroy Merlin (now Lemana Pro), Nestlé and logistics provider FM Logistic under temporary...

21 September 2026