USA : WhatsApp and SMS are integrated into Google Maps

Featured image of the article USA : WhatsApp and SMS are integrated into Google Maps

An article by Morgane Monteiro

Publication

27 January 2025 à 15h53

Updated on 17 July 2025 à 16h02

Reading time

2 minutes

Publication: 27 January 2025 à 15h53, Updated on 17 July 2025 à 16h02

Reading time: 2 minutes

An article by Morgane Monteiro

Publication

27 January 2025 à 15h53

Updated on 17 July 2025 à 16h02

Reading time

2 minutes

Publication: 27 January 2025 à 15h53, Updated on 17 July 2025 à 16h02

Reading time: 2 minutes

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After a test in Latin America in June 2024, Google is rolling out WhatsApp (Meta group) and SMS in Google Business Profile cards in the U.S.A. “Users can interact directly with brands at any time, thanks in particular to AI-powered chatbots capable of responding outside business hours. The stakes are high in terms of conversion and drive to store”, explained Thibault Renouf, C.E.O. of Partoo. According to our information, the global launch is scheduled for 2025 (message from Google sent to...

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Article authors

Featured image of the article Morgane Monteiro

Morgane Monteiro Journalist

Featured image of the article Morgane Monteiro

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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