E-commerce: click-through rate down by 5.4% since Google AIO launch in France
mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...
20 August 2026
According to Euromonitor, AI engines will influence 13% of global e-commerce sales by 2029
As traffic coming from ChatGPT, Gemini or Perplexity to e-commerce websites jumped by 390% last year, retailers are losing control of their audience and consumers now trust LLM (38%) more than...
- Retail
- Economy and regulators
- Analysis
19 June 2026
Alexandre Chaumien, Shopify: “Traffic generated by AI searches on Catalog converts twice as much as traffic from traditional AI searches”
As shopping shifts from “scrolling”, filters and keyword-based searches towards a more conversational and intent-driven mode, mind Retail spoke with Alexandre Chaumien, Shopify's Head of Revenue...
- Retail
- Retail tech
- Analysis
26 May 2026
AI in retail: priority shifts on ROI management and FinOps rigour
While the technological barrier has collapsed for many transformation projects in the retail sector due to AI models, mind Retail has investigated FinOps challenges. What are the best practices...
- Retail
- Retail tech
- Analysis
29 April 2026
Retail media and digital advertising: Meta to outpace Google by 2026
The world’s advertising duopoly is about to experience a historic shift. According to Emarketer forecasts, Meta should snatch Google, the advertising leader in net revenue by the end of 2026...
- Retail
- Retail tech
- News
27 April 2026
Online authentication : B.Connect to launch an automated onboarding platform for smaller e-tailers
Already adopted by 25 e-retailers including 16 already live, B.Connect is accelerating a deployment by opening up to SMEs via an automated onboarding platform expected in October. The objective is...
- Retail
- Retail tech
- News
29 March 2026
How Kiabi, Rouge Gorge and La Grande Récré leverage social login to enhance online conversion
Still absent from an array of e-commerce sites, social logins such as “Sign in with Google” are becoming established levers to optimise authentication. What is their impact on abandoned baskets...
- Retail
- Retail tech
- Analysis
25 March 2026
Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”
In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...
19 March 2026
Google is testing the RCS button in Google My Business alongside the WhatsApp button
A year after WhatsApp, Google is testing the RCS button in My Business listings for several markets, according to our information. The goal is to offer brands a new marketing lever that can be...
- Retail
- mind Exclusive
- Retail tech
20 February 2026
How far can WhatsApp and RCS take conversion and customer loyalty?
Faced with rising acquisition costs and ROI requirements, WhatsApp and RCS are becoming strategic marketing levers for brands. Between feedback from But, Picard, La Petite Mendigote, Clarins, and...
- Retail
- Retail tech
- Analysis
18 February 2026
With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol
Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...
- Retail
- Retail tech
- News
13 January 2026
Regulatory: Pakistan tightens taxation on foreign platforms
On July 1, the Pakistani government imposed new taxes on foreign platforms operating online without a physical presence in the country. This reform, part of the Digital Presence Proceeds Tax Act...
23 July 2025
Google embarks on international expansion with 2 stores in India
Google (Alphabet Inc: 2024 revenue of US$350 billion, up 15% at constant exchange rates, net margin ratio of 28.6%) plans to open first stores in India, according to Reuters on February, 20. The...
25 February 2025
USA : WhatsApp and SMS are integrated into Google Maps
After a test in Latin America in June 2024, Google is rolling out WhatsApp (Meta group) and SMS in Google Business Profile cards in the U.S.A. “Users can interact directly with brands at any...
27 January 2025
With Gemini’s AI, Google stands up to OpenAI and wants to conquer India
Google (Alphabet Inc., revenue of US$165.3 billion in H1 to June 2024, net margin at 28.6% of sales) has announced a roadmap for India, including voice processing of its AI-powered assistant...
10 October 2024
Puma uses Google AI to personalise online product sheets by country
German brand Puma (sales of €4.2 billion in the half-year to June 2024, down 2.1% at constant exchange rates) announced on September 24 the use of Google Cloud’s GenAI on its websites...
1 October 2024
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026