Morgane Monteiro

Journalist

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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Expertise

Journaliste économique pour mind Retail depuis début 2024, j’analyse les dynamiques de transformation digitale dans le commerce. Mon travail mêle suivi de l’actualité sectorielle, enquêtes approfondies et décryptage des innovations technologiques nourris par des échanges avec des experts du terrain à travers des interviews de dirigeants et l’animation de tables rondes.
Forte d’une première expérience en analyse d’insights stratégiques au sein du HUB Institute, je m’attache à produire une information indépendante et rigoureuse pour les décideurs du retail. Je couvre un large spectre de sujets liés à la digitalisation et à l’omnicanalité dans le retail et la retail tech : expérience client, supply chain, paiement, cybersécurité, intelligence artificielle.

Latest articles by Morgane Monteiro

In Saudi Arabia, Chinese platforms JD.com and Meituan are battling in the delivery market

After 5 months of wrangling in China, JD.com and Meituan are battling for the Middle East food delivery market. On June 18, JD.com (2024 revenue: $158.8 billion, up by 6.8%) launched same-day or...

24 June 2025

In China, KFC equips managers with an AI voice assistant

In China, on June 20, 2025, Yum China (2024 revenue: US$10.65 billion, 2.5% after a rise of 14.1% in 2023) announced the launch of an AI-integrated voice assistant in several KFC restaurants. As a...

24 June 2025

Blackstone acquires Kolkata’s South City Mall for US$377 million

In India, with the buyout of developer South City Project on June 17, the US investment fund Blackstone has acquired Kolkata’s South City Mall. The transaction, carried out with the...

23 June 2025

An additional US$14.8 billion to boost the South Korean economy?

In South Korea (population in 2024: 30 million), the government proposed on June 19 a second budget of US$14.8 billion to stimulate consumption in the country, which has been sluggish for a year...

20 June 2025

Malaysian company Mr.DIY opens in South Africa

South Asian D.I.Y. discount retailer Mr.DIY (2024 revenue: US$984 million, up 6.7% year-on-year, via 5,000 stores in Asia and Europe) is preparing to sell in Africa with a first store in South...

20 June 2025

TikTok Shop launches in Japan and secures a future in Indonesia

Bytedance is preparing to launch TikTok Shop in Japan. This is expected from a change in the app’s privacy policy in Japan, which now refers to “shopping features,” according to...

19 June 2025

Colruyt and Carrefour rebalance European assets

On June 17, the Les Mousquetaires Group (2024 sales: €42.5 billion, up 6.4%) announced exclusive negotiations to acquire 81 Colruyt stores, 44 petrol stations, and 1,300 French staff. The...

19 June 2025

Faced with trade tensions, Shein and Asics are ramping up Indian production

In India, Shein and Asics are increasing production capacity to respond to trade tensions and secure supply chains. Shein (2024 revenue: US$38 billion, up 19%), which returned to India in February...

18 June 2025

Italy’s Conad to invest €258 million in store network

On June 9, the Italian group Conad (2024 revenue of €21.1 billion, up 4.5% year-on-year after a rise of 8.1% in 2023) announced an investment of €258 million by 2027 in a network of...

17 June 2025

After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks

As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.

6 June 2025

[mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors

Behind the scenes of Shoptalk, mind Retail spoke with Henny Steiniger, VP of Customer Experience at MediaMarkt. She revealed her ambitions for the new after-sales chatbot enhanced with generative...

6 June 2025

Menswear brand Snitch raises US$40 million to expand in Asia and the Middle East

In India, men’s label Snitch (2024 sales: US$29.4 million, up 128% in a year, net margin ratio of 1.8% via 60 stores) raised US$40 million in Series B funding on May 27 (investors: 360 ONE...

5 June 2025

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What you absolutely must read this week

The essential content of the week selected by the editorial team.

Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion

As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...

11 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

1

Electronic shelf labels: why the US regulator threatens rollout

In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...

21 August 2026

2

E-commerce: click-through rate down by 5.4% since Google AIO launch in France

mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...

20 August 2026

3

From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe

This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...

27 August 2026

4

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

5

Retail media & LLMs: navigating intent-driven and custom experiences

From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...

31 August 2026

6

Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop

While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...

7 September 2026