Sophie Baqué

Latest articles by Sophie Baqué

In the retail sector, M&A are expected to rise in the GCC in 2024

As online retailers are putting a rising pressure on omnichannel retailers, retailers located in the Gulf Cooperation Council are expected to see a rise in M&A transactions. According to the...

11 October 2024

Cécile Margnac, Snowflake: “Data clean room can add great value to retail promotional efficiency”

10 October 2024

Fashion: second-hand players call for an end to resale taxation

In both the U.S.A. and Europe, federations and players in the circular fashion sector are campaigning for an end to double taxation, especially tax applied to resale margins, which applies to...

8 October 2024

Omnichannel, video, photo: online and in-store, customer reviews are re-inventing themselves

As e-commerce returns to growth, online retailers need to optimise customer reviews to stay ahead of the game. We look at the strategies of Amazon, Shein, Temu, Fnac Darty, Decathlon, Picard...

8 October 2024

Richemont takes control of 33% of Mytheresa in exchange for sale of YNAP

On October 7, 2024, Richemont (sales of €20.62 billion in 2023, up 3.3%) announced the sale of Yoox-Net-A-Porter (YNAP ) to German marketplace Mytheresa (sales of €840 million in the...

7 October 2024

USA: CVS makes further redundancies and plans to split retail and health insurance businesses

According to CNBC, drugstore retailer CVS Health (sales of US$357.8 billion in 2023, up 10.9%, net margin at 2.3% of sales) has hired consultants to carry out a strategic review of the business...

4 October 2024

U.K. With late payments by Prada and Kurt Geiger, the government is tightening the screws

Last month, the British government presented an array of measures to limit late supplier payments and to support SMEs. According to the lobby group Good Business Pays, in 2023, Prada (LVMH) paid...

4 October 2024

Affinity insurances : 18 months’ imprisonment sought for SFAM’s CEO

Already fined €10 million in 2018 by the insurance financial watchdog (ACPR), Mr. Sadri Fegaier was the subject of a request for the maximum sentence at the trial of Indexia (formerly SFAM)...

4 October 2024

After Paris 2024, LVMH signs a 2nd sports contract with Formula 1

After partnering the Paris 2024 Olympic Games for a fee of €150 million, the LVMH group signed a 10-year contract on October 2, 2024 as a premium partner of Formula 1 (F1). The partnership...

3 October 2024

Focused on beauty in the U.S.A., Yuka doubled customers in one year

In the U.S.A., where product safety mobile apps are becoming increasingly popular, Yuka has already won business from over 4.5% of Americans.

1 October 2024

How GenAI is boosting the efficiency of customer relations and after-sales services

Previously neglected in the a digital world, customer relations teams are now being boosted by the potential of GenAI. mind Retail takes a look at the most effective case studies in retail and...

1 October 2024

Couche Tard, spurned by 7/Eleven, wants to continue negotiations

After the failed attempt to take over Carrefour in 2021, the US$38 billion offer from North American retailer Couche Tard (owner of Circle K stores, sales of US$69.3 billion in the year to the end...

26 September 2024

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025