Sophie Baqué
Chief Editor of mind Retail
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
- Retail
- Retail tech
- Analysis
16 October 2026
Latest articles by Sophie Baqué
Shein accelerates growth in Europe in H1, despite a major financial penalty in France
According to DSA data consulted by mind Retail, Shein revved up engines in key EU markets in the first half of 2025, with monthly active users up 14%. This is a notable rebound after 6 sluggish...
- Retail
- Retailer and e-commerce
- Analysis
5 September 2025
South Africa: Shoprite rolls out smart trolleys, designed in-house by the tech division
In 2 Checkers hypermarkets, the South African giant is testing a smart connected trolley technology developed by ShopriteX, the tech entity of the parent company. Trolleys are equipped with...
- Retail
- Retail tech
- News
28 August 2025
After a poor second quarter, Target is reshuffling the deck: new C.E.O., new priorities to get back on track
The U.S. grocery retailer Target is embarking on a strategic shift after a difficult first semester. With 19.6% of online sales and three-quarters from non-food products, the US's third-largest...
- Retail
- Retailer and e-commerce
- Analysis
27 August 2025
[Mind Retail info] Ouidrop rolls out drive-through robotics at E.Leclerc and prepares for Series A
Mind Retail learned the French start-up, which specialises in robotics technology for grocery drive-throughs, has signed new deals with E.Leclerc supermarkets. The rapidly growing start-up, whose...
- Retail
- mind Exclusive
- Retail tech
26 August 2025
EU-US customs duties: as luxury goods and beauty products, wines and spirits will be taxed at 15%
Exports of products manufactured in Europe to the U.S.A. are now subject to 15% customs duties. While the aeronautics sector is exempt, this is not the case for wines, spirits, cosmetics and...
- Retail
- Economy and regulators
- News
26 August 2025
Biometric payment: Handwave raises US$4.2 million and signs with Visa
In the wake of Amazon One, Latvian start-up Handwave aims to democratise biometric payment and authentication using the palm of the hand. The past weeks have seen major announcements by the...
- Retail
- Retail tech
- News
21 August 2025
Danish grocer Salling accelerates VC investments, following in the footsteps of Vinted
Eager to better source retail innovation and accelerate time to market, Danish grocer Salling (2024 turnover: €9.7 billion, up by 2.7%) launched a new fund. Named Salling Seeds and headed by...
21 August 2025
Online returns: Blue Yonder completes logistics suite with the acquisition of Optoro
Following in the footsteps of Best Buy, DHL and Picnic, Blue Yonder is responding to the rising challenge of online returns. As their operational, environmental and commercial impact increases...
- Retail
- Retail tech
- News
20 August 2025
SMCP returns to growth, ending legal battle
On August 11, 2025, SMCP (including Sandro and Maje) announced the end of a legal battle from 2021. Following a ruling by the High Court of Singapore, the 15.5% stake that had been wrongfully...
- Retail
- Property and investors
- News brief
20 August 2025
Malls : Simon Property accelerates data monetisation with Humana, URW continues arbitrage
As more Americans visited shopping centres in H1 2025, the sector’s leader Simon Property Group is expanding both data and community engagement with a new partnership with Humana. This gives a new...
- Retail
- Property and investors
- News
20 August 2025
[Amazon results] Between accelerated growth and massive investment in Q2, Amazon seeks balance
On July 31, Amazon published quarterly results in line with Wall Street expectations, with revenue up 13.3% and net profitability up 35%. Looking for early signs of a return on spending, and...
- Retail
- Retailer and e-commerce
- Analysis
5 August 2025
Jean-Yves Gras, Colissimo: “By October 2025, we will offer photos of packages in mailboxes or at home upon delivery”
In an e-commerce market that is growing in volume but disrupted by the pull of out-of-home consumption, Colissimo is adopting innovative AI digital twin and package tracking technologies. The goal...
- Retail
- Retailer and e-commerce
- Analysis
4 August 2025
What you absolutely must read this week
The essential content of the week selected by the editorial team.
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
- Retail
- Special Reports
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026