Sophie Baqué

Latest articles by Sophie Baqué

Truffaut, Boulanger and Cultura victims of a massive cyber attack

Customer data, at the heart of retailing assets, is also of use to cybercriminals. After Zadig & Voltaire and LDLC, Truffaut, Boulanger and Cultura have now fallen victim. Pepe Jeans and...

12 September 2024

10 years after leaving India, Carrefour returns via a franchising agreement

While Carrefour is gradually withdrawing from Africa, the group (2023 sales of €92 billion, up 10.4% on a like-for-like basis via 14,000 stores in 40 countries) announced on September 9 a...

11 September 2024

Anne-Laure Gayet (Jerome Gayet Foundation): “Few retailers have really made getting people back to work a CSR priority”

The Jérôme Gayet Foundation is unusual in that it is made up of volunteer mentors, mainly from the retail, e-commerce and tech sectors. It will be celebrating a fifth anniversary in 2025. As new...

11 September 2024

Beauty: Nykka relies on express delivery to deliver 50% of orders on D+1

On September 3, according to Office Chai, Indian omnichannel fashion and beauty retailer Nykka (US$770 million turnover in 2023, up 24%, 200 stores in 72 Indian cities) launched a 3-hour delivery...

6 September 2024

Xavier Niel joins the board of directors of ByteDance, parent company of TikTok

TikTok has until the end of January 2025 to meet an ultimatum set by the USA. Meanwhile, Frenchman Xavier Niel joined the Board of Directors of ByteDance, TikTok's parent company.

5 September 2024

Despite stable inflation, European retail has not recovered in the 1st half of the year

In the Eurozone, the HICP (Harmonised Index of Consumer Prices) rose by 2.5% in June 2024 (annual change), a level that has been broadly stable since January. In the food sector in particular...

3 September 2024

Couche Tard offers US$38 billion for control of 7/Eleven

Three years ago, North American convenience stores specialist Couche Tard failed to takeover Carrefour. On August 19, the owner of Circle K stores (sales of US$69.3 billion in the year to April...

30 August 2024

Ikea and Walmart rely on marketplaces to boost second hand sales

While Walmart is introducing new categories of second-hand products to its marketplace, Ikea is testing a version of C2C digital marketplace. While this approach has not been successful for...

30 August 2024

In one year, 50% of UK TikTok users have bought on TikTok Shop

In both the UK and the USA, TikTok Shop is gaining market share in the fashion and beauty categories. In the first half of 2024, the TikTok e-commerce service became the 10th-largest e-tailer in...

29 August 2024

Social commerce: engaging, converting and retaining Gen Z

With 5.17 billion users by 2024, and the rise of TikTok Shop in the U.K. and the U.S.A., social networks are a key acquisition and engagement channel for brands. With the arrival of TikTok Shop in...

29 August 2024

The Olympics boosted sales of Decathlon, Nike and supermarkets

Buoyed by licensed products, the enthusiasm for sport and the influx of foreign visitors to Paris, the French retail sector enjoyed a boom during the two weeks of competition. Here is a detailed...

28 August 2024

How Enhancy, with a model of automation and AI, wants to industrialise the second-hand sector

Optical Character Recognition, automated photo retouching and pricing... Enhancy, a SaaS company specialising in optimising the online resale of 2nd hand products (household appliances and...

27 August 2024

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Italian Golden Goose set for Chinese ownership

A year after the French children’s clothing brand Bonpoint was acquired by Chinese group Youngor, Italian luxury brand Golden Goose is next. British fund Permira (already owner of Hugo...

9 December 2025