Sophie Baqué

Latest articles by Sophie Baqué

Christopher Hermelin, Nicolas Group: “Advertisers are not investing in the Olympics”

Nicolas Group, a wine cellar retailer with a strong store base in Paris, shared the customer engagement strategy for the Olympics with mind Retail. With 15 million tourists expected to visit...

10 July 2024

Amazon takes a step into luxury with the mega-merger of Saks and Neiman Marcus

Within a U.S. luxury goods market hit by inflation, Saks acquired a major competitor Neiman Marcus for US$2 billion. At a time when department stores are sharpening logistics strategies by...

8 July 2024

JD.com could invest €2.4 billion to boost delivery capacity in the U.K.

In the U.K., delivery and locker company Evri (75% owned by Advent and 25% by Germany’s Otto) may have found a new owner in JD.com. Other interested parties include Poland’s InPost...

5 July 2024

[mind Retail Exclusive] Columbus to launch a supermarket offer in Canada in Costco and Metro

With sales of €113 million in 2023, i.e., 74% of parent company Wagram Food Service revenue, French coffee shop retailer Colombus&Co is continuing a shift into supermarkets...

5 July 2024

In Poland, convenient stores giant Zabka targets US$8 billion valuation for I.P.O.

Luxembourg-based investment fund CVC Capital Partners Plc plans to float Zabka, Poland’s leading convenience store retailer, on the Warsaw Stock Exchange in September 2024. With 10,000...

4 July 2024

In receivership, leaflet specialist Milee will lose over 5,000 jobs

Amid a paper leaflet market that halved in 4 years in France, several companies seem to be on the verge of collapse. As Mediapost ceased distribution, rival Adrexo (Milee) could file for...

2 July 2024

[mind Retail Day] How AI has become a performance lever for physical stores

How can omnichannel retailers make the most of AI technologies, whether generative or not? What results can they expect? The mind Retail Day, held in Paris on June 19, offered an opportunity to...

27 June 2024

[Cannes Lions] Retail media: professional measurement is a key to scale-up

While the retail media sector is maturing, the question of scaling up was a common theme at Cannes Lions. On the one hand, the multiplication of retail media networks and the growth of the...

27 June 2024

[mind Retail Day] Six fashion, home and B2B retailers facing circularities’ challenges

At the mind Retail Day on June 19, Béatrice Brandt (Le Jacquard Français), Loic Gauchet (5ASEC Business), Anne-Laure Grand (Decathlon Pro), Marie Kennel (Christofle), Damien Pellé (SMCP) and Julia...

27 June 2024

[mind Retail Day] Leveraging retail media on marketplaces: all the takeaways

Retail media, which is almost mature in grocery and to a lesser extent at electronics retailers, is now taking off in non-food marketplaces. How do they scale up? What KPIs and margin levels can...

26 June 2024

Julie Hamadouche Bottino, Ba&sh: “On each garment, a label details the CO2 generated, energy consumed and freshwater pollution”

Supported by Fairly Made in terms of traceability and involved in a relocation program, Ba&sh has been publishing a voluntary CSR report for 3 years and has just been certified B-Corp. Since...

25 June 2024

Old Navy and Rent the Runway adapt collections in response to a rush on anti-diabetic drugs

In the U.S.A., Rent the Runway, Amarra and Old Navy are all seeing an unprecedented shift towards smaller sizes. The cause is often new anti-obesity treatments, popularised on TikTok, which are...

24 June 2024

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Retail tech mapping 2025: 42% of start-ups already profitable, 53% aiming for breakeven within 3 years

In their final update for 2025 covering retail tech mapping, FDJ Ventures and France Digitale present new challenges for French retail start-ups. These include financing, slowing company creation...

10 December 2025