Sophie Baqué
Chief Editor of mind Retail
Most read articles by Sophie Baqué
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
- Retail
- Retail tech
- Analysis
16 October 2026
Latest articles by Sophie Baqué
[mind Retail Exclusive] Indian mobile payment solution UPI enters Lagardère Travel Retail
Alongside Lyra, the leading mobile payment solution in India signed with a new European retailer, mind Retail has learned on the sidelines of 1-to-1 Monaco. Here are the details.
- Retail
- mind Exclusive
- Retail tech
13 March 2025
CMA CGM puts US$20 billion on the table to strengthen U.S.A. position
While additional customs duties are being confirmed (increase of 10% on Chinese products, which came into force at the beginning of February) or remain, for the moment, at the announcement stage...
- Retail
- Retail tech
- News brief
10 March 2025
[mind Retail Exclusive] Exotec speeds up in supermarkets at Colruyt and E.Leclerc
In Belgium, the warehouse automation specialist Exotec signed an agreement with Colruyt grocery retailer (turnover of €5.4 billion in the 6 months to the end of September 2024 down by 0.5%...
7 March 2025
With a sample vending machine, Asda is testing a new medium for retail media
After launching a media agency LS Eleven Media Services in partnership with ad server SMG last May, the British supermarket chain Asda (turnover 2023: US$27.2 billion, up 7.1% in a year) has just...
- Retail
- Retail tech
- News brief
5 March 2025
[mind Retail Exclusive] With Aive, Tefal boosts Instagram campaigns with AI
According to our sources, the Seb group selected the start-up Aive, specialised in the automation of content for social networks, for a first campaign on Instagram and Facebook during the holiday...
5 March 2025
For the first time since 2020, the number of French franchised stores fell in 2024
Closures in the fashion sector, lower performance for supermarkets and household equipment farnchised stores, which underperformed the market... In France, the number of franchises fell by 1.4% in...
- Retail
- Property and investors
- News
4 March 2025
Self-checkout, kiosks: Morrisons and Itsu focus on a more human touch
In the United Kingdom, the Japanese fast food chain Itsu (2023 turnover: €184 million, up 60% in a year) is backtracking on self-service ordering terminals. The business will increase the...
- Retail
- Retailer and e-commerce
- News
28 February 2025
EU: Commission backpedals on CSRD and duty of vigilance
On February 26, the Commission presented a proposal for the Omnibus Directive, removing 80% of companies from the CSRD non-financial reporting framework and slashing obligations related to the...
- Retail
- Retailer and e-commerce
- News
27 February 2025
Driven by new profit streams in 2024, Walmart puts the spotlight on e-commerce
Walmart maintained growth while generating higher profits from the core business. With online sales accounting for 18% of total revenue -a level equivalent to Target - e-commerce triggered...
- Retail
- Retailer and e-commerce
- News
25 February 2025
Adam Bohbot, Ana Luisa: “By December, we will be active on around 10 marketplaces, including Farfetch, Moda Operandi and Yoox”
The U.S. brand Ana Luisa sells affordable jewellery with a two-year guarantee, priced between US$50 and US$150. For the past year, marketplaces have been the main growth driver. We meet...
- Retail
- Retail tech
- Analysis
24 February 2025
Following a strong 2024, Carrefour wants to spend €800 million for the Brazilian unit
On February 19, 2025, Carrefour published annual results: in 2024, total sales grew by 5.3% at constant rates to €87.27 billion excluding V.A.T., half as fast as in 2023. In France, revenue...
21 February 2025
Driven by property development, Emaar boosted revenue by a third in 2024
On February 14, 2025, Dubai-based property developer Emaar Properties (owner of office assets such as the Burj Khalifa, shopping malls, luxury hotels, etc.) announced a 33% increase in turnover in...
- Retail
- Property and investors
- News brief
21 February 2025
What you absolutely must read this week
The essential content of the week selected by the editorial team.
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
- Retail
- Special Reports
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
- Retail
- Economy and regulators
- Analysis
21 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026